Citibank | Citi Prestige

Citi Prestige Application Promotion Terms and Conditions

Promotion Period

  1. This Citi Prestige Application Promotion (“Promotion”) organized by Citibank Berhad (Co. No. 297089-M) ("Citibank") will run from 8 April 2015 to 7 April 2016 ("Promotion Period").
  2. Eligibility

  3. Subject to Clause 3 below, the Promotion is open to any individual who is a resident of Malaysia ("Applicant") who, during the Promotion Period, within a single application form, applies for the Citi Prestige Principal credit card, which shall be referred to as “Citi Prestige card”.
  4. The following persons shall not be eligible to participate in the Promotion:

    1. Permanent and/or contract employees of Citibank and Citibank’s subsidiaries and related companies and their respective immediate family members;
    2. An Applicant who had cancelled his/her Citibank Credit Card(s) within three (3) months before the date of application and is applying or re-applying for any Citibank Credit Card under the Promotion;
    3. All applicants applying for supplementary Citibank credit cards;
    4. any person who committed or is suspected of committing any fraudulent or wrongful acts in relation to any of his/her Citibank Credit Card account(s) or any other Citibank services or facilities including Citibank Online accessible via www.citibank.com.my (“Website”); and/or
    5. any existing Citi Prestige cardmember.
  5. The Promotion

  6. Subject to these terms and conditions, an Applicant whose application is received before the expiry of the Promotion Period and is successfully approved by Citibank will receive 200,000 Citi Rewards points(“Sign On Welcome Points”) provided that within 2 months after such approval date (“Qualifying Period”), the Applicant must:

    1. pay the annual membership fee of RM1,060 (including 6% GST) ; and
    2. make a minimum retail transaction amount according to the table below with the successfully approved Citi Prestige Card.
    Type of Citi Prestige Applicant Retail Transaction Amount required
    Not present holders of any Citibank credit card(s) RM6,000
    Citigold clients who are present holders of any Citibank credit card (s) RM6,000
    Non Citigold clients who are present holders of any Citibank credit card(s) RM12,000

    An Applicant may enquire about his/her card application approval status by contacting Citi Prestige Priority line at 03-2383 1010.

  7. For the avoidance of any doubt, notwithstanding the Promotion Period, only Applicants whose Citi Prestige principal credit card applications which are successfully approved before 31 May 2016 and fulfils the above criteria will stand a chance to receive the Sign On Welcome Points under these terms and conditions.
  8. For the avoidance of doubt, "successfully approved" means that the Applicant's credit card application has actually been approved by Citibank and a Citibank Credit Card is being or has been issued to the Applicant. Conditional approvals of credit card applications which may be received by an Applicant from Citibank are not deemed to be successfully approved credit card applications.
  9. Citibank reserves the right to approve or reject any application and/or the supporting documents as requested by Citibank as it deems fit.
  10. During the submission process, the Applicant’s physical completed credit card application form is submitted, together with such clear and readable supporting documents as may be deemed to be required or requested by Citibank.
  11. For the avoidance of any doubt, any Applicant whose application is received after 7 April 2016 or whose application is successfully approved after 31 May 2016 by Citibank will not be eligible to receive the Promotion Gift.
  12. For the avoidance of doubt, an Applicant will not be entitled to request for any waiver or ask for a refund of the annual membership fee set out in Clause 4 (a) above after he/she has received the Promotion Gift.
  13. Sign On Welcome Points

  14. The following terms and conditions apply to the the Sign On Welcome Points :

    1. The Sign On Welcome Points will be reflected in the eligible cardmember’s next Citi Prestige statement of account or latest within 30 working days once Clause 4 (a) and (b) are met;
    2. If there is any dispute or non-receipt of the Sign On Welcome Points, the eligible cardmember is required to contact Citi Prestige Priority line at 03-2383 1010 by 31 August 2016 at the latest to request an inquiry. No request for any inquiry will be entertained after 31 July 2016.
    3. The Citibank credit card account(s) of the eligible cardmember must be in good standing in order to be entitled to receive the Promotion Gift.
    4. The Sign On Welcome Points is not exchangeable for cash, credit or in kind, in part or in full.
  15. Citibank reserves the right to and as it deems fit, disqualify an Applicant/ eligible cardmember (as the case may be) from participating in the Promotion and/or from receiving the Promotion Gift:

    1. where the minimum payment under any of his/her Citibank credit card account(s) (including any Citibank Credit Card) has been due for 30 days or more;
    2. if any of his/her Citibank credit card account(s) is closed by Citibank for any reason whatsoever;
    3. if he/she has committed or is suspected of committing any fraudulent or wrongful acts in relation to any of his/her Citibank credit card account(s) or any other Citibank services or facilities including Citibank Online, as defined in the Website; and/or
    4. if the Promotion Gift is awarded to a person who is not eligible to receive the Promotion Gift in accordance with these terms and conditions.
  16. An Applicant/ eligible cardmember may also be participating in more than one Citibank credit card promotions organized for or in conjunction with the acquisition of new credit card customers where the Applicant/ eligible cardmember may also be similarly entitled to gifts or rewards. In the event that the promotion periods for such other promotions overlap with the Promotion Period, then the Applicant/ eligible cardmember understands that he/she shall only be entitled to receive the gifts or rewards from only ONE of such other promotions or the Promotion, regardless of the number of successfully approved applications in such other promotions and/or the Promotion.
  17. Disclaimers

  18. To the fullest extent permitted by law, by participating in this Promotion, each and every Applicant/ eligible cardmember is agreeing that he/she will not hold Citibank and its officers, servants, employees, representatives and/or agents (including without limitation, any third party service providers that Citibank may engage for the purposes of this Promotion), liable for any loss or damages that he/she may incur, in connection with the Promotion.
  19. Citibank is only an issuer of cards and an organizer of the Promotion. Citibank has and does not warrant the fitness for any purpose of any goods or items delivered or made available under the Promotion or through any of Citibank’s Rewards Program. Applicants/ eligible cardmembers agree not to hold Citibank liable for any injury, loss or damage incurred from the use of of any goods or items received under the Promotion.
  20. Citibank shall not be liable for any default due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm, epidemic, pandemic, technical or system failures or any event beyond the reasonable control of Citibank.
  21. Miscellaneous

  22. Citibank's decision on all matters relating to the Promotion will be final and binding.
  23. Citibank reserves the right not to disclose its reasons for not approving any application.
  24. Citibank reserves the right to cancel, revise, terminate or suspend the Promotion with notice. For the avoidance of doubt, any cancellation, revision, termination or suspension by Citibank of the Promotion shall not entitle any Applicant/ eligible cardmember to any claim or compensation against Citibank for any and all loss or damage suffered or incurred by any Applicant/ eligible cardmember as a direct or indirect result of the act of cancellation, revision, termination or suspension.
  25. Citibank reserves the right as it deems fit to vary or change any of these terms and conditions with notice. These terms and conditions may be varied or changed by Citibank by way of posting on Citibank Facebook Webpage or in any other manner deemed suitable by Citibank. Applicants/ eligible cardmembers who had participated in the Promotion are deemed to have accessed Citibank Facebook Webpage and/or Citibank’s Website at www.citibank.com.my and to have knowledge of and to have agreed to any changes or variations to these terms and conditions. Applicants/ eligible cardmembers agree that their continued participation in the Promotion will constitute their acceptance of these terms and conditions (as varied or changed).
  26. Any term and condition applicable to this Promotion which is illegal, prohibited or unenforceable under any law or regulation shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability without invalidating the remaining provisions.
  27. These Terms and Conditions are governed by and construed under the laws of Malaysia.