DIRECTDEBIT

Discover a better direct debit option for recurring transactions.

Discover a better direct debit option for recurring transactions.

Manage your transactions via DirectDebit

DirectDebit is a convenient way of performing automatic direct debit transactions from other local banks (Buyer Bank) to your local Citibank® checking and savings account(s).

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Benefits

Convenient

  • Automatic service that allows easy settlement and payment of monthly or recurring transactions.
  • Register once at a Citibank® branch near you, and you're set for all your monthly transaction needs.

Savings

  • Transfer funds from your Buyer Bank into your Citibank® checking or savings account(s) without service charges.
Eligible banks

The table below shows the list of banks, or Buyer Banks, from which you can perform DirectDebit.

1. AFFIN BANK
2. ALLIANCE BANK
3. AMBANK
4. AL RAJHI BANKING & INVESTMENT CORPORATION
5. BANK ISLAM MALAYSIA
6. BANK MUAMALAT
7. BANK PERTANIAN MALAYSIA (AGROBANK)
8. BANK KERJASAMA RAKYAT MALAYSIA
9. BANK SIMPANAN NASIONAL
10. BANK OF AMERICA
11. BANK OF CHINA
12. MUFG BANK (MALAYSIA) BERHAD
13. BNP PARIBAS MALAYSIA
14. CIMB BANK
15. CITIBANK
16. DEUTSCHE BANK
17. HONG LEONG BANK
18. HSBC BANK
19. INDUSTRIAL & COMMERCIAL BANK OF CHINA
20. JP MORGAN CHASE
21. KUWAIT FINANCE HOUSE
22. MAYBANK
23. MIZUHO BANK
24. OCBC BANK
25. PUBLIC BANK
26. RHB BANK
27. STANDARD CHARTERED BANK
28. SUMITOMO MITSUI BANKING CORPORATION
29. UOB BANK
How To Apply
FAQs

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DirectDebit is an alternative payment method for customers. This service is free of charge and allows you to conduct monthly fixed direct debit transactions from Buyer Banks to your local Citibank checking or savings account.

Yes, registration is required. You may do so by obtaining a registration form from your nearest Citibank branch.

You will need to have a Citibank Checking or Savings account, and the account number of the Buyer Bank from which you would like to have your funds debited.

No, this service is complimentary exclusively for Citibank customers.

Yes, you will receive an SMS notification if your DirectDebit transaction has failed.

Your initial DirectDebit registration form will be rejected, and you will need to fill up a new DirectDebit registration form.

To ensure safety and security, PayNet and the Buyer Bank will be required to authorize and approve your registration. As such, it will take no longer than 60 days for you to be registered.

The funds will be debited from your Buyer Bank account 1 working day before the Effective Date* that you state in the registration form.

* Effective Date is the date where the funds will be credited into your Citibank account. If the Effective Date falls on a Saturday/Sunday/public holiday, the funds will be credited the next working day.

You may check your account balance and transaction history via Citibank Online. The description on your statement will be displayed as "FPX CREDIT".

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