Paying bills, topping up your mobile prepaid or getting an instant update on your credit card account, is as easy as typing away on the keypad of your phone, hitting the send button, and just sitting back to sip on another latte. No internet connection required!
SMS Bill Payment
No more queues. Pay bills via SMS.
For pre-registered payees, you may simply text "PAY <Bill Description> <Amount>" then send to 3670036700. For example: "PAY MAXIS 100.25". The bill description would have been assigned for your chosen payee at the point of registration. To register for this service, log into Citibank Online then go to Services.
Mobile Prepaid Reload
Get instant reload convenience anywhere via SMS.
For pre-registered numbers, you may simply text "RELOAD <Prepaid Number> <Amount>" then send to 36700. For example: "RELOAD 60121234567 10060121234567 100". To register for this service, log into Citibank Online then go to Services.
Send SMS to request for your credit card balance, payment and due dates.
To get the latest statement balance, minimum amount due and payment due date, simply text "DUE <last 4 digits of your credit card number>" then send to 3670036700. To check available balance on your credit card, text "BAL <last 4 digits of your credit card number>" then send to 36700.
* Standard Telco charges apply.