MEPS

Now you can withdraw cash from 500 more MEPS ATMs nationwide.

Enhanced services for your convenience.

Enjoy easy access to your Citibank account at over 11,000 MEPS' Shared ATMs in Malaysia in addition to our existing 1.2 million Citibank and Visa Plus ATMs in over 100 countries.

Benefits

Easily access your Citibank account via the following ATM channels:

  • MEPS Shared ATM
    • Use your Citibank Debit & ATM Card to withdraw cash and check account balances at over 11,000 MEPS Shared ATM Network (other bank’s ATMs labelled with MEPS logo) in Malaysia, in addition to our existing 1.2 million ATMs worldwide.
    • Pay your credit card bills, transfer funds, make Ready Credit or housing / personal loan repayments at over 5,000 selected MEPS ATMs nationwide. Click here to see what you can do at which ATMs.
  • MEPS ATM New!
    • You can now use your Citibank Debit & ATM card and Citibank Ready Credit Debit card to withdraw cash from 500 MEPS ATMs nationwide!
    • Click here for more information

No more payment delays! All transactions are performed in real-time.

FAQs

Click on    to expand and on    to minimise the details.

General questions

  • When you need cash, it allows you to withdraw cash and check your account balances at over 11,000 ATMs covering 2,000 locations nationwide.
  • When you need to transfer funds, pay your credit card bills or Ready Credit / loan repayments, it allows you to transfer funds from your account with the other participating banks to your credit card/Ready Credit/loan accounts with Citibank.

Just look out for the MEPS logo displayed on the ATMs.

The current services available at all MEPS Shared ATMs include cash withdrawals, balance enquiries and interbank ATM funds transfers ONLY. For credit card or Ready Credit /loan repayments with Citibank, you will need to check if your bank is currently offering the service via the MEPS Shared ATM network.

Cash Withdrawal and Instant Transfer at non-Citibank ATM (Local)

MEPS (MEPS’ Shared ATM Network) Customer

Types of Charges (per transaction)

Cash Withdrawal

Instant Transfer

  • Citibanking
  • Ready Credit
  • QCC Member
  • RM4.24
  • RM0.53
  • Citigold
  • Citigold At Work
  • RM4.24 rebate for first 4 transactions* per month.
  • RM4.24 charged for subsequent transactions (5th transaction onwards).
  • RM0.53 rebate for first 4 transactions* per month.
  • RM0.53 charged for subsequent transactions (5th transaction onwards).
  • Citi Priority
  • Citi Priority At Work
  • Citibank At Work
  • RM4.24 rebate for first 2 transactions* per month.
  • RM4.24 charged for subsequent transactions (3rd transaction onwards).
  • RM0.53 rebate for first 2 transactions* per month.
  • RM0.53 charged for subsequent transactions (3rd transaction onwards).
Note:

  • There is no charge for Citibank Savings or Checking account balance enquiry at MEPS shared ATM Network for all customers.
  • Citibank Malaysia customers will continue to enjoy free cash withdrawal or internal fund transfer between own account or other Citibank Malaysia account at Citibank ATM using Citibank Debit & ATM Card.
  • Citibank Malaysia customers will enjoy fee waiver for Instant Transfer performed at Citibank ATM using Citibank Debit & ATM Card.
  • Charge for Instant Transfer via Citibank Online and Mobile Online is RM0.32.

*First 4 transactions rebated for Citigold and Citigold At Work are for the first 4 Cash Withdrawal or Instant Transfer transactions, whichever performed first.

*First 2 transactions rebated for Citi Priority, Citi Priority At Work and Citibank At Work are for the first 2 Cash Withdrawal or Instant Transfer transactions, whichever performed first.

The maximum combined daily withdrawal and Instant Transfer limits are as follows:

Citibank Customer Cash withdrawals at Citibank ATM Instant Transfer at Citibank ATMs
Citigold RM 10,000 RM 50,000
Citibanking RM 5,000 RM 50,000
Ready Credit RM 5,000 RM 5,000

Important note: The maximum limit for transactions performed at a non-Citibank ATM will be subject to the other bank's ATM withdrawal limits.

No, there will be no selection of accounts to choose from. The account which you can withdraw from or perform an interbank ATM funds transfer will be the one assigned by you to your Citibank Debit & ATM card at the point of account opening. However, do note that the ATM screen will only display the account type: "Current" or "Savings"account.

MEPS transactions Statement descriptions
Cash withdrawal OTHER LOCAL BANK ATM CASH WITHDRAWALS0
Instant Transfer MEPS ATM TRANSFER DEBIT or MEPS ATM TRANSFER CREDIT
Credit Card, Ready Credit or Loan Repayment MEPS ATM PAYMENT
Cash withdrawal and Interbank ATM fund transfer Fee Charge LOCAL SHARED NETWORK FEE
Rebate MEPS FEE REBATE. JUST FOR YOU
No Banks Balance Inquiries Cash Withdrawals Instant Transfer Credit card/Ready Credit/loan repayments (via Instant Transfer)
1 Citibank Yes Yes Yes Yes
2 Affin Yes Yes Yes Yes
3 Alliance Yes Yes Yes Yes
4 Public Yes Yes Yes Yes
5 UOB Yes Yes Yes Yes
6 BSN Yes Yes Yes Yes
7 Maybank Yes Yes Yes Yes
8 CIMB Yes Yes Yes Yes
9 Bank Rakyat Yes Yes Yes Yes
10 Hong Leong Yes Yes Yes Yes
11 EON Yes Yes Yes Yes
12 RHB Yes Yes Yes Yes
13 Agro Bank Yes Yes No No
14 Kuwait Finance House Yes Yes Yes Yes
15 Ambank Yes Yes Yes Yes
16 HSBC Yes Yes Yes Yes
17 Standard Chartered Yes Yes No No
18 OCBC Yes Yes No No
19 Bank Islam Yes Yes No No
20 Bank Muamalat Yes Yes No No
21 Al-Rajhi Yes Yes No No

Table updated as at 25 November 2011

Yes you may. Kindly refer below for a step-by-step guide on making an Instant Transfer via ATMs.


  • Insert your Debit & ATM Card.
  • Select your preferred language.
  • Key in your PIN using the keypad. Then, press “ENTER”.
  • Select “TRANSFER OR PAYMENT”.
  • Choose to make a “Transfer to Another Bank”.
  • Confirm acceptance on bank charges. Press "YES" to proceed.
  • Your name will be revealed if requested by the recipient. Select "YES" to agree and proceed.
  • Key in your beneficiary account number, Then, press “ENTER”.
  • Select your purpose of transfer.
  • Indicate the bank that you would like to make the transfer to.
  • Key in the amount that you would like to transfer. Then, press “ENTER”.
  • Key in your PIN using the keypad. Then, press “ENTER”.
  • Your transaction details will be displayed. Select "YES" if the details are correct.
  • Re-enter your PIN for security purposes. Then, press “ENTER”.
  • The successful transaction details will be displayed.
  • To make another transfer or payment, repeat the process from Step 1. Else, press “EXIT”.

Important Notice: Before completing the transaction, kindly ensure that the correct beneficiary account number is keyed in.

Capabilities
No Banks Balance Inquiries Cash Withdrawals Instant Transfer Credit card/Ready Credit/loan repayments (via Instant Transfer)
1 Citibank Yes Yes Yes Yes
2 Affin Yes Yes Yes Yes
3 Alliance Yes Yes Yes Yes
4 Public Yes Yes Yes Yes
5 UOB Yes Yes Yes Yes
6 BSN Yes Yes Yes Yes
7 Maybank Yes Yes Yes Yes
8 CIMB Yes Yes Yes Yes
9 Bank Rakyat Yes Yes Yes Yes
10 Hong Leong Yes Yes Yes Yes
11 EON Yes Yes Yes Yes
12 RHB Yes Yes Yes Yes
13 Agro Bank Yes Yes No No
14 Kuwait Finance House Yes Yes Yes Yes
15 Ambank Yes Yes Yes Yes
16 HSBC Yes Yes Yes Yes
17 Standard Chartered Yes Yes No No
18 OCBC Yes Yes No No
19 Bank Islam Yes Yes No No
20 Bank Muamalat Yes Yes No No
21 Al-Rajhi Yes Yes No No

For a step-by-step guide on making an Instant Transfer, click here.

For the Citibank Account Terms and Conditions, click here.