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Not a Citibank Credit Card Customer Yet?

The information provided via this app has not been specifically created or modified for non-Malaysian resident customers and these promotions and facilities are not available to non-Malaysian residents.

Please download the Citibank Malaysia App by clicking the button below.

  • pin-and-pay

PIN & PAY in Malaysia

Please be informed that effective 1 July 2017, all transactions performed via signature for credit, debit and charge cards will no longer be accepted in Malaysia. All transactions at point of sale terminals must be authorized with a 6-digit PIN from 1 July 2017 onwards.

Create PIN for your Citibank card(s) immediately

    If you have yet to create a 6-digit PIN for your new PIN enabled Citibank card(s), please do so immediately to avoid any interruptions in your card usage via the following self-service channels:

  • Citi Mobile
  • Citibank Online
  • Telephone via Interactive Voice Response @ 03-2383 0011

For more information on PIN & PAY including step by step guide on how to create your 6-digit PIN, please visit www.citibank.com.my/pincard.

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