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    Wealth is making more
    possible for them

    Get a Welcome Gift worth up to
    RM3,199 when you join Citigold or
    Citi Priority.

    Wealth is making more possible for them
    Get a Welcome Gift worth up to RM3,199 when you join Citigold or Citi Priority.

  • Wish Upon A Card. Your road to rewards.

    With you at all times

    In line with the recent announcement
    on Repayment Assistance, we are
    committed to doing everything
    we can to support your
    financial needs.

    In line with the recent
    announcement on
    Repayment Assistance,
    we are committed to doing
    everything we can to support
    your financial needs.

    With you at all times

    In line with the recent announcement on Repayment Assistance, we are
    committed to doing everything we can
    to support your financial needs.

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Announcements


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The information provided via this app has not been specifically created or modified for non-Malaysian resident customers and these promotions and facilities are not available to non-Malaysian residents.

IMPORTANT NOTICE: For Citi Mobile App users on Android 6.0 and below, please upgrade to the latest Operating System available on your mobile device for a better experience. To update, go to phone settings ‘About Phone’ or ‘System & Updates’.

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Dear Valued Customers,

We would like to inform you that our Branch Services in the Klang Valley, Johor and Penang are as follows:

Branch Operating Hours

Our branches operating hours will be revised to the following effective 1 November 2021:
Teller Counter : 9:30AM-4:00PM
Customer Service Counter : 9:30AM-5:00PM

Self-Service Terminal Hours

Citi self-service terminals e.g. ATMs, Cash and Check Deposit Machines’ operating hours is operating for 24 hours for all the branches.

Check Collection Time

Our check collection will be revised to 4.00pm (Monday – Friday) effective 1 November 2021. Any checks deposited after 4.00pm will be processed on the next business day. This changes is applicable to all the branches.

Branch Services

Please note that customers visiting the branch to meet a Citi sales officer or Relationship Manager must be fully vaccinated and make a prior appointment. Walk-ins for services such as Account Opening and Safe Deposit Box access will be by appointment only. To make an appointment, please contact CitiPhone at:
Kuala Lumpur: 03 - 2383 0000
Penang: 04 - 296 0000
Johor Bahru: 07 - 340 6000


The National Security Council announced that only individuals categorised as ‘Low Risk’ status, including “Casual Contact Low Risk” in the MySejahtera app will be allowed into any public premises. In line with the announcement, only individuals categorised as "Low Risk" and “Casual Contact Low Risk” in the MySejahtera app will be allowed to enter Citi branches. Please note that children aged 12 and below are not allowed to enter Citi branches.
As an alternative to visiting our branches, customers can also choose to perform various essential banking via www.citibank.com.my or on our Citi Mobile App. If you need more information, please reach out to your Relationship Manager or alternatively contact our CitiPhone Banking.
Thank you for your understanding.

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