Citibank Personal Loans
Cash when you need it.
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Wealth is making more possible for them
Get a Welcome Gift worth up to RM3,199
when you join Citigold or Citi Priority.Wealth is making more
possible for themGet a Welcome Gift worth up to
RM3,199 when you join Citigold or
Citi Priority.Wealth is making more possible for them
Get a Welcome Gift worth up to RM3,199 when you join Citigold or Citi Priority. -
With you at all times
In line with the recent announcement
on Repayment Assistance, we are
committed to doing everything
we can to support your
financial needs.In line with the recent
announcement on
Repayment Assistance,
we are committed to doing
everything we can to support
your financial needs.With you at all times
In line with the recent announcement on Repayment Assistance, we are
committed to doing everything we can
to support your financial needs. -
Get your besties on
board and earn big!Make life extra fun-tastic when
you refer your family and
friends for a Citi Credit Card today!Get your besties on board and earn big!
Make life extra fun-tastic when you
refer your family and friends for a
Citi Credit Card today!Get your besties on
board and earn big!Generate and share your
referral link.
The information provided via this app has not been specifically created or modified for non-Malaysian resident customers and these promotions and facilities are not available to non-Malaysian residents.
IMPORTANT NOTICE: For Citi Mobile App users on Android 6.0 and below, please upgrade to the latest Operating System available on your mobile device for a better experience. To update, go to phone settings ‘About Phone’ or ‘System & Updates’.
Dear Valued Customers,
We would like to inform you that our Branch Services in the Klang Valley, Johor and Penang are as follows:
Branch Operating Hours
Our branches operating hours will be revised to the following effective 1 November 2021:
Teller Counter : 9:30AM-4:00PM
Customer Service Counter : 9:30AM-5:00PM
Self-Service Terminal Hours
Citi self-service terminals e.g. ATMs, Cash and Check Deposit Machines’ operating hours is operating for 24 hours for all the branches.
Check Collection Time
Our check collection will be revised to 4.00pm (Monday – Friday) effective 1 November 2021. Any checks deposited after 4.00pm will be processed on the next business day. This changes is applicable to all the branches.
Branch Services
Please note that customers visiting the branch to meet a Citi sales officer or Relationship Manager must be fully vaccinated and make a prior appointment. Walk-ins for services such as Account Opening and Safe Deposit Box access will be by appointment only. To make an appointment, please contact CitiPhone at:
Kuala Lumpur: 03 - 2383 0000
Penang: 04 - 296 0000
Johor Bahru: 07 - 340 6000
The National Security Council announced that only individuals categorised as ‘Low Risk’ status, including “Casual Contact Low Risk” in the MySejahtera app will be allowed into any public premises. In line with the announcement, only individuals categorised as "Low Risk" and “Casual Contact Low Risk” in the MySejahtera app will be allowed to enter Citi branches. Please note that children aged 12 and below are not allowed to enter Citi branches.
As an alternative to visiting our branches, customers can also choose to perform various essential banking via www.citibank.com.my or on our Citi Mobile App. If you need more information, please reach out to your Relationship Manager or alternatively contact our CitiPhone Banking.
Thank you for your understanding.
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