SMARTTRAVELLER

Instant Travel Insurance.

Instant Travel Insurance.

Travel the world in style, minus the worry. SmartTraveller is one of the more comprehensive travel plan that offers a wide array of plan options to meet your travelling needs. If you are a frequent traveller, you may be interested in SmartTraveller Annual plan, or if you travel in groups or with your family, choose the Family or Group plans for attractive savings. With so much flexibility, you can choose your plan based on your travel duration, destination and frequency with our Platinum or Gold plan.

SmartTraveller

A Malaysian citizen, a Permanent Resident of Malaysia, Malaysia Employment Pass/Work Permit Holders and Dependent(s) of Pass Holders for themselves, their spouse and children.

The family plan includes you, your spouse and all your accompanying children between 30 days and 18 years old (both ages inclusive) or up to 23 years old, if he/she is studying full-time in a recognized institution of higher learning.

You must be between 18 and 79 years old (both ages inclusive) to be eligible for enrolment. For family plan, a child must be between 30 days and 18 years old (both ages inclusive) or up to 23 years old, if he/she is studying full-time in a recognized institution of higher learning.

Yes, Individual Plan premium will be charged from him.

The maximum period of cover is 190 days.

It is only applicable to those who are emigrating or students going overseas for education. For 'One Way' trip cover, arrival at final destination must be completed within 31 days [including any stopover(s)].

The 'One Way' trip will terminate 72 hours (3 days) from the scheduled time of arrival at the final destination.

Coverage will begin upon successful payment. A confirmation email, which includes the Policy Schedule and Policy Wording, will be sent to you immediately for online application.

You may cancel the policy by giving written notice to us. Upon cancellation, any refund of the premium would be based on the conditions stipulated in the policy contract.

AXA Affin General Insurance Berhad is a member of the AXA Group, with over 981 billion euros in assets under management and more than 65 million customers around the world. AXA is one of the world's leading insurers. In Malaysia, it is also a member of the Affin Group, a leader in Malaysia's financial services sector.

SmartTraveller Annual

A Malaysian citizen, a Permanent Resident of Malaysia, Malaysia Employment Pass/Work Permit Holders and Dependent(s) of Pass Holders, excluding overseas secondment & students studying overseas.

You must be between 18 and 69 years old (both ages inclusive) or up to 23 years old, if he/she is studying full-time in a recognized institution of higher learning to be eligible for enrolment.

The maximum period of cover is 95 days per trip, unlimited number of trips within the period of insurance stated in the Certificate of Insurance.

Auto-Renewal is an option whereby the insured can choose for their policy to be automatically renewed for another policy period with a one-time instruction.

Auto-Debit is an option where after the insured has opted for an Auto-Renewal on their policy the premium will be automatically charged to their Credit/Debit cards.

You may cancel the policy by giving written notice to us. If you cancel within 14 days upon successful payment, your premium will be refunded without interest. For cancellation after the 14 days upon successful payment, any refund of premium will be based on the conditions stipulated in the policy contract.

AXA Affin General Insurance Berhad is a member of the AXA Group, with over 1,015 billion euros in assets under management and more than 96 million customers around the world. AXA is one of the world's leading insurers. In Malaysia, it is also a member of the Affin Group, a leader in Malaysia's financial services sector.

Important Notice:

  • This document is for general information and is not to be construed as a contract of insurance. The precise terms, conditions and definitions of the insurance plan are specified in the policy contract issued by AXA AFFIN General Insurance Berhad (23820-W).
  • This insurance product is obligation only of the insurance company. It is not a bank deposit or obligation of or guaranteed by Citibank Berhad, Citibank N.A, CitiGroup Inc. or any of its affiliates or subsidiaries.
  • You should satisfy yourself that this insurance product will best serve your needs and objectives, and that the premium payable under the policy contract is an amount you can afford.
  • This document does not constitute the making of any offer or invitation to subscribe for insurance products nor does it amount to solicitation by Citibank Berhad, Citibank N.A, CitiGroup Inc. or any of its affiliates or subsidiaries for application of insurance products by anyone in any jurisdiction in which the making of such offer or invitation to subscribe or the solicitation thereof is not authorized or to any person to whom it is unlawful to make such an offer, invitation or solicitation.
  • This document also does not constitute the distribution of any information by anyone in any jurisdiction in which such distribution is not authorized or to any person to whom it is unlawful to distribute such a document.
  • This insurance plan is underwritten by AXA AFFIN General Insurance Berhad (23820-W).