We are here to help if you are facing difficulties in your loan repayments.
Please note that if you are currently enrolled or have previously availed assistance and should you continue to face difficulty, you are still eligible to apply for the Repayment Assistance Program.
For more information on the Repayment Assistance Program for Individuals (B40/M40/T20), SME and Microenterprise, please refer here
If you have an active Citi Relief Conversion Plan (RCP) on your credit card(s), you may contact Citibank Contact Centre at 03-2383 0000 to enrol your RCP instalment plan into the 6 months Deferment Program. For more information about Citi RCP Deferment Program, please refer here
Jika anda memerlukan bantuan permohonan dalam Bahasa Malaysia, sila hubungi Citibank Contact Centre di 03-2383 0000.