FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions.

Frequently Asked Questions.

You will earn AirAsia Points, whereby for every RM1 retail spend, you will earn 1 AirAsia Point. Depending on your card type (Gold or Platinum), you will be able to earn up to 3X AirAsia Points based on your monthly spend.*


*Transactions such as Cash Advance, GST or applicable fee & charges are not eligible in earning of AirAsia Points. Click here for full list of transactions which are not eligible.

Yes, your AirAsia Points earned on your Supplementary Card will be pooled with the Principal Card account.

Your evergreen AirAsia Points can be used to redeem AirAsia BIG Points and Annual Fee.

You can visit www.citibank.com.my/citirewards to redeem BIG Points online or call CitiPhone 03-2383 000003-2383 0000 to perform phone redemptions.

Your earned AirAsia Points never expire.

Your overseas spend will be counted as part of your Total Monthly Spend and will entitle you for Reward Points earnings.

Petrol spend will not be counted as part of your Total Monthly Spend and it will not entitle you for any Rewards Points earnings.

The annual fee charges are as follows:

AirAsia-Citi Visa Gold- RM 190.80 per annum (inclusive 6% GST effective from 1st April 2015)

AirAsia-Citi Visa Platinum- RM 402.80 per annum (inclusive 6% GST effective from 1st April 2015)

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Applying for a AirAsia-Citi Visa Credit Card is simple. The application process should take less than 10 minutes of your time to complete if you have all your personal details ready at hand.

Required Document for New-To-Bank applicants:

Type of Applicants Documents Required
Salaried Employee Photocopy of MyKad (both sides)

Latest EPF Statement

OR

Latest 2 months salary slip*

AND/OR

Any of the following documents where required.

  • Latest BE form with tax receipt
  • 3 months bank statements
  • Latest EA Form
Self-Employed Photocopy of MyKad (both sides)

Photocopy of Business Registration form

AND

Latest Form B with tax receipt

OR

6 months bank statements

Salaried Expatriate

(Only applicable for credit card applications)

Copy of Passport

Latest 2 months salary slip*

AND

Work permit valid for at least six months at the time of application

AND

Letter of employment

* Number of months of salary slip required will depend on the job nature of applicants

  • Click on the "Apply Now" button.
  • Fill up the online application form.
  • We'll contact you on the following business day.

Criteria For Application

Minimum Income Requirement
  • RM 36,000 per annum for AirAsia-Citi Platinum Visa Credit Card
  • RM 24,000 per annum for AirAsia-Citi Gold Visa Credit Card
Minimum Age
  • 21 years old
Minimum Age For Additional Cardholders
  • 18 years old
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