FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions.

Frequently Asked Questions.

You will earn AirAsia Points, whereby for every RM1 retail spend, you will earn 1 AirAsia Point. Depending on your card type (Gold or Platinum), you will be able to earn up to 3X AirAsia Points based on your monthly spend.*


*Transactions such as Cash Advance, GST or applicable fee & charges are not eligible in earning of AirAsia Points. Click here for full list of transactions which are not eligible.

Yes, your AirAsia Points earned on your Supplementary Card will be pooled with the Principal Card account.

Your evergreen AirAsia Points can be used to redeem AirAsia BIG Points and Annual Fee.

Your earned AirAsia Points never expire.

Your overseas spend will be counted as part of your Total Monthly Spend and will entitle you for Reward Points earnings.

Petrol spend will not be counted as part of your Total Monthly Spend and it will not entitle you for any Rewards Points earnings.

The annual fee charges are as follows:

AirAsia-Citi Visa Gold- RM 190.80 per annum (inclusive 6% GST effective from 1st April 2015)

AirAsia-Citi Visa Platinum- RM 402.80 per annum (inclusive 6% GST effective from 1st April 2015)