Help us serve you better.
Keep your contact details updated.

Help us serve you better. Keep your contact details updated.
Have you registered your email with us?
Recently changed your phone number?
Moved to another address?

As part of our extensive service to you, we strive to regularly provide you with updates on exclusive details and any changes to your account. Update your latest contact details with Citibank Online or call Citiphone at any time.

Keep yourself updated with great benefits!
Exclusive offers

Exclusive offers

  • Get notifications on exclusive Citibank discounts, offers via SMS, emails and phone calls.
  • Access a suite of services such as Dial-For-Cash and credit line increases at the best competitive market rates.
Enhanced security

Enhanced security

  • Receive updates from Citi Alerts on your account(s) activities via SMS or emails.
  • Receive Transaction Authorisation Code (TAC) such as One-Time Pin (OTP) for your Citibank Online Banking services via SMS.
Value added services

Value added services

  • Receive e-Statements, weekly financial market updates via email.
  • Get timely service notifications via SMS or direct mails.
Update us with your contact details today!
Step 1:
Login to Citibank Online with your Username and Password.
If you have not registered for internet banking, click here to find out more.
Step 2:
Click on Services on the tab above.
Then click on Demographics Update on the left column.
Step 3:
Select Contact Details Update to update your User ID, Password, phone number or
email address.
Alternatively, you can call Citiphone
CitiPhone Banking
Call us between 8.00am - 10.00pm at 03-23834300
Note: In accordance with Citibank's privacy policy, the details you submit will not be used for any other purpose or shared with any other 3rd party other than Citibank.