CITIBANK MALAYSIA
Citibank
Citi

Get various benefits when you update your information with us.

Benefits at a glance

cbtl

RM30 CBTL voucher1

credit limit

Credit limit increase
providing you greater flexibility and financial freedom2

upgrade

Credit card upgrade
to receive more privileges and offers2

0%

0% Balance Transfer Instalment Plan3

  • 0% interest for 12 months
  • NO processing fee
cbtl
RM30 CBTL voucher1
credit limit
Credit limit increase
providing you greater flexibility and financial freedom2
upgrade
Credit card upgrade
to receive more privileges and offers2
0%
Eligible for 0% Balance Transfer Instalment Plan
for 12 months3

• 0% interest for 12 months
• NO processing fee

What do I need to submit?

Income Documents Required – include variable income and bonus(es):

For Salaried Employees
  • Latest 1 month computerized pay slip OR
  • Latest EA Form (dated within the last 12 months) OR
  • Latest EPF Statement (dated within the last 12 months) OR
  • Latest Borang BE with LHDN receipt (or proof of tax paid)
For Self-Employed
  • Latest Borang B acknowledged/duly certified by LHDN, with LHDN receipt (of proof of tax paid)
Commission Earner
  • Latest 3 month computerized pay slip OR
  • Latest EA Form

If you do not have any of the documents mentioned above, please provide latest 6 months Bank Statement

How do I submit my documents?

postal Postal mail to Citibank Bankcard Credit Initiation Department:
CITIBANK BERHAD (297089-M)
BANKCARD CREDIT INITIATION DEPARTMENT
CREDIT CARDS
LEVEL 17, MENARA CITIBANK
165, JALAN AMPANG
50450 KUALA LUMPUR
snap Snap a picture of your income document or scan it and email it to: updateincome@citi.com.
drop Drop off a copy at any Citibank Branch.
fax Fax us the documents at 03-2383 9913.
drop Drop by any of our Mall Kiosk at Sunway Pyramid, One Utama and Mid Valley.

Terms and Conditions:

  • 1Submission must be done by 30 April 2015.
  • 1Upon successful income document verification, the e-voucher will be communicated via SMS within 6-8 weeks from the last day of income submission date stated above.
  • 1Voucher is valid at any 'The Coffee Bean & Tea Leaf' stores in Peninsular Malaysia, except for the stores at HSBC Lebuh Ampang, the Penang International Airport and at the KLIA 2, Sepang.
  • 1Each e-voucher can only be used once and it is not exchangeable for cash/other items.
  • 2Credit limit increase or credit card upgrade is subject to Citibank's discretion.
  • 3Upon successful income documents verification, our sales agent will contact you within 6-8 weeks from the last day of income submission date stated above to book Balance Transfer via Instalment Plan. Other Balance Transfer via Instalment Plan terms and conditions apply.

For information on Bank Negara Malaysia (BNM) Guidelines on Credit Cards, please visit http://www.citibank.com.my/english/citi-launch/new-measure.htm