FEES AND CHARGES

Fees and Charges

Fees and Charges

All Fees and Charges shown below are inclusive of 6% GST (levied where applicable effective 1 April 2015), except for those marked with #, where you are not required to pay GST.

View all detailed fees and charges on one consolidated page here easily and conveniently.

Wealth Management

Types of Charges Amount / Rate Remarks
1) Deposit Accounts
Basic Checking Account RM10.60 Each half year when average balance is less than RM1,000 during the half year
Basic Savings Account NIL No maintenance fee
Checking Account-i RM15.90 When monthly average balance is below RM5,000.00
Citibank Premium Checking (CPC) RM15.90 When monthly average balance is below RM5,000.00
Citibank Step-Up Interest Account RM10.60 When monthly average balance is below RM2,000.00
Citibank Max Yield Account RM15.90 When monthly average balance is below RM5,000.00
E-Account RM15.90 When monthly average balance is below RM500.00
Citigold Service Fee RM84.80

When the monthly minimum balance falls below the balance requirement.

Citigold Service Fee FAQ

2) Dormant Account RM10.60

Per year if account balance is above RM10.00

If balance is below RM10.00, account will be closed and balance is absorbed.

3) Early Closure of Account RM10.00# If account is closed within 3 months from account opening
4) Cheque Books

RM7.50# per cheque book of 50 leaves (RM 0.15 per leaf)

Notice: A processing fee of RM0.53 per leaf will be imposed

For Individual Checking accounts
5)

Citibank Debit & ATM Card

  • New Application
  • Replacement of Lost or Damaged
  • Renewal fee

 

  • RM8.48
  • RM8.00#

  • RM8.48
Not applicable to Citigold members
6) ISN Network Fee RM10.60 For every successful withdrawal at a non-Citibank ATM overseas
7) Interbank local currency via RENTAS
i) Outgoing RM5.30 Per transaction
ii) Incoming Nil Per transaction
8) Inward returned cheques on insufficient Funds RM100.00# For every returned cheque
9) Inward return cheques on staled dated cheques Nil Nil
RM1.38 Postage charge
10) Outward return cheques Nil Not available
11) Standing instruction via Interbank GIRO
  • Via Citibank online
RM0.11
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Via CitiPhone
RM0.53
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
Standing instruction via cheque
RM5.30 Per transaction
RM0.15# Stamp Duty
RM0.64 Postage charges
RM0.53 Processing fee per cheque issuance
12) Unsuccessful Standing Instruction due to insufficient fund RM5.30 Per transaction
13) One time fund transfer via Interbank GIRO
  • Via Citibank online
RM0.11
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Via Mobile Online
RM0.11
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Via Interactive Voice Response
RM0.11
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Over the counter
Complimentary Per transaction
14) Foreign currency account Pre-termination Charges on Foreign Currency Time Deposit contract 1.06% p.a. If a foreign currency deposit is withdrawn before maturity, no interest will be paid and there will be a penalty of 1.06% p.a. based on the number of days remaining until maturity. This will result in a loss of the principal amount.
Foreign currency call account USD10.60 or equivalent When monthly average balance is below USD3,000 or its equivalent
15) Safe Deposit Box (SDB) (Note: Subject to availability) RM265.00 Per annum for Small SDB (5in x 5in x 20in )
RM371.00 Per annum for Medium SDB (3in x 10in x 20in)
RM424.00 Per annum for Large SDB (5in x 10in x 20in)
RM530.00 Per annum for Extra Large SDB (10in x 10in x 20in)
16) Retail Bond Up to 2.12% of face value charged upfront for each transaction
17) Paper Statement Fee RM1.06 Per monthly statement

Cash withdrawal and Instant Transfer at Citibank and non-Citibank ATMs (Local)

ATM

Customer

Types of Charges (per transaction)

Cash Withdrawal
(inclusive of GST)

Instant Transfer
(inclusive of GST)

Citibank ATM

  • Citibank Customers*
  • FREE
  • FREE
  • Non-Citibank Customers
  • RM4.24
  • RM0.53
  • MEPS (MEPS’ Shared ATM Network) ATM

    • Citibanking
    • Ready Credit
    • QCC Member
    • Effective 7th August 2017, charges would be set by the bank providing the ATM service.
    • Please check on the fees and charges with the respective bank.
    • Citigold & CitiPriority**
    • Rebate for the first 4 transactions per month.
    • Fee will be charged by the bank providing the ATM service for subsequent transactions (5th transaction onwards).
    • Rebate for the first 4 transactions per month.
      • Fee will be charged by the bank providing the ATM service for subsequent transactions (5th transaction onwards).
    Note:

    • *There is no charge for Citibank customers performing cash withdrawals and Instant Transfer services at
      Citibank ATM using Citibank Debit & ATM Card.
    • There is no charge for Instant Transfer via Citibank Online and Citi Mobile until further notice.
    • **For Citigold and Citi Priority, charges imposed by other banks on the first 4 cash withdrawals and first 4 Instant Transfer transactions on MEPS ATMs in a calendar month will be rebated.
    • For existing Citigold at Work and Citi Priority at Work customers, charges imposed by other banks on the first 4 cash withdrawals and first 4 Instant Transfer transactions on MEPS ATMs in a calendar month will be rebated.

    Charges for ad-hoc services

    Types of Charges Amount / Rate Remarks
    1) Stop Payment Instruction RM10.60 Per instruction with sufficient funds
    RM10.60 Per instruction with insufficient funds
    2) Bank Draft
    i) Draft RM5.30 Per draft for all WORLDLINK drafts
    RM0.15# Stamp duty
    RM 1.27 - RM 2.23 Postage
    ii) Cancellation of Draft NIL No charge
    iii) Stop Payment of Draft USD15.90 Per draft
    (For WORLDLINK drafts ONLY) RM10.60 Commission fee per Letter of Indemnity
    RM10.00# Stamp Duty Per Letter of Indemnity
    iv) Retrieval / Photocopy of Drafts USD10.60 Per draft for WORLDLINK drafts
    3) Managers Cheque (MC)
    i) Local Managers cheque RM2.12 Per cheque issuance
    RM0.15# Stamp duty per cheque issuance
    RM0.53 Processing fee per cheque issuance
    ii) Stop Payment of MC RM10.60 Commission fee per Letter of Indemnity
    RM10.00# Stamp duty per Letter of Indemnity
    iii) Cancellation of MC RM2.12 Per cheque with presentation of physical cheque required - except for MIH & MIDF issuance
    4) Telegraphic Transfer (TT)
    Outgoing TT

    Citibanking

    RM10.60

    Per transaction

    Citi Priority

    RM10.60

    Per transaction

    Citigold

    Complimentary

    No Charge

    Citi Priority At Work

    RM10.60

    Per transaction

    Citigold At Work

    Complimentary

    No Charge
    5) Citibank Global Transfer (CGT)

    Citibanking

    Complimentary

    Outgoing Transfer

    Citi Priority

    Complimentary

    Outgoing Transfer

    Citigold

    Complimentary

    Outgoing Transfer

    Citi Priority At Work

    Complimentary

    Outgoing Transfer

    Citigold At Work

    Complimentary

    Outgoing Transfer
    6) Request for statement RM5.30 Per account per month
    7) Request for Letter of reference RM10.60 Per request
    No Charge for Citigold
    8) Foreign Against Foreign Charges 1.59% of amount involved For foreign currency notes bought / sold against another foreign currency notes
    9) Travellers cheque 1.06% Commission on amount sold All currencies (except for USD)
    1.59% Commission on amount sold For USD
    RM 0.15# Per cheque leaf
    RM 21.20 Commission per transaction
    10) Foreign currency cheque clearing for amount > RM 100,000 RM 10.60 Commission per cheque
    RM 1.38 - RM 2.23 Various Postage charges
    11) International ATM Access Fees for Non-Citibank International Customers RM10.60 Cash Withdrawal

    ^Fee is charged by a third party where Citi only acts as an agent