FEES AND CHARGES

Fees and Charges

Fees and Charges

All Fees and Charges shown below are 0% GST (effective 1 June 2018)

View all detailed fees and charges on one consolidated page here easily and conveniently.

Corporate Account Services

Payment Services

Note: For Manually Initiated Fund Transfer Instructions an additional service fee of MYR 15.00 / USD 5.00 per payment applies. This is not applicable for instructions via CitiDirect Online Banking.

Products Charges Payment Cut-off Time Important Notes

Outgoing MYR Electronic Fund Transfer (Domestic Transfer)

RENTAS MYR 5.00 per payment 3.30 pm

All payments MYR 10,000 and above are sent via RENTAS. Lower value payments are sent via Interbank GIRO.

Payment initiated between Win 1 to Win 5, beneficiary will receive the funds on the same business day. Payment initiated after Win 5, funds will be received on the next business day.

Interbank GIRO

MYR 0.10 per payment

Win 15.00 am
Win 28.00 am
Win 311.00 am
Win 41.00 pm
Win 55.00 pm

JOMPAY

click here for Payer Terms and Conditions

Complimentary
Outgoing Foreign Currency Electronic Fund Transfer (Telegraphic Transfer)
Payment issuance - charge mode SHA or BEN MYR 30.00 / USD 10.00 per payment
AUD9.30 am
JPY9.30 am
HKD1.00 pm
SGD1.00 pm
EUR3.00 pm
GBP3.00 pm
CAD3.00 pm
CHF3.00 pm
DKK3.00 pm
NOK3.00 pm
SEK3.00 pm
USD4.00 pm
For charge mode BEN or SHA, correspondent bank charges are for the account of beneficiary.
Payment issuance - charge mode OUR:
  • Full Value Transfer (FVT) for USD only
MYR 95.00 / USD 30.00 per payment FVT is applied for all USD charge mode OUR payments. Charge is inclusive of issuance fees and regular correspondent bank charges.
  • Charge OUR for all currencies other than USD
MYR 45.00 / USD 15.00 per payment For charge mode OUR payments without FVT, correspondent bank charges are collected as billed.
Notice:Payment received within the currency cut-off time will be processed on the same business day with condition that purpose of payment (purpose code) and all required information is provided to the bank. Please click here for purpose of payment listing.
Bank Drafts
  • MYR Drafts
MYR 2.00 per draft 4.00 pm

Additional postage charges applicable.

Notice: A processing fee of MYR 0.50 per cheque will be imposed with effect from 2 January 2015

  • Foreign Currency Drafts
MYR 10.00 per draft
Electronic In-house Transfer Complimentary 4.00 pm For Citi Malaysia to Citi Malaysia accounts only.
Statutory Payments Complimentary 2.00 pm Payment for EPF, SOCSO and LHDN
Payment Cancellation
  • Recall of Electronic Funds Transfer
MYR 35.00 per payment Cables charges for recall of funds.
  • House Cheque & Bank Draft in MYR
MYR 10.00 per draft For Bank Draft, if the original draft is not returned, an additional charge of MYR 10.00 stamping fee (of the Letter of Indemnity).
  • Bank Draft in Foreign Currency
MYR 20.00 per draft
Receivables Services
Products Charges Receivables Cut-off Time Important Notes
Incoming Fund Transfers
  • via GIRO (MYR)
Complimentary
Win 111.00 am
Win 22.00 pm
Win 35.00 am
Win 48.00 pm
Win 511.00 pm
Same day crediting for funds received within Interbank GIRO cut-off windows. Please refer to payment cut-off times for information.
  • via RENTAS (MYR)
Complimentary 4.00 pm Same day crediting for funds received within the payment cut-off time.
  • via Telegraphic Transfers
Complimentary 4.00 pm Subject to funds receipt at Citi’s correspondent bank.
Cheque Deposits
Local (MYR) Cheques Complimentary 4.00 pm

For local cheque received/deposited BEFORE 4pm, the funds will be available to customer the next business day*, provided the cheque deposited is not returned.

For local cheque received/deposited AFTER 4pm, the funds will be available to customer on 2nd business day*, provided the cheque deposited is not returned.

*Federal Territory holiday is not considered a business day for all states.

Foreign Currency Cheques:
  • Drawn on bank domiciled in the country of the currency (e.g. USD cheque drawn on a bank in U.S.A.)
MYR 10.00 per cheque 4.00 pm FVT is applied for all USD charge mode OUR payments. Charge is inclusive of issuance fees and regular correspondent bank charges.
  • Drawn on a bank domiciled in a country other than the domicile country of the currency (e.g. AUD cheque drawn on a bank in USA)
MYR 50.00 per cheque 4.00 pm
Cash Deposits (Over the Counter)
  • Cash Deposit
MYR 2.00 per deposit 4.00 pm Free for first and second deposits per day, MYR 2.00 for each subsequent deposit
  • Bulk Cash Handling (for MYR10,000 and above)
MYR 10.00 per 1,000 pieces 4.00 pm Prorated and applicable to notes and coins
Account Services
Products Charges Important Notes
Online Banking Platforms:
  • CitiDirect® Online Banking
MYR 318.00 per month www.citidirect.com
Corporate Account Statements:
  • Electronic Statement
Complimentary Online Statement and Email Statements.
  • Paper Statement
MYR 20.00 per statement Inclusive of regular mail postage.
  • Re-print of Statement or Advice
MYR 5.00 per page
Cheque Book (50 leaves) MYR 20.00 per book

Notice: A processing fee of MYR 0.50 per cheque will be imposed with effect from 2 January 2015
Regular domestic courier charge included.
Returned Cheque MYR 95.00 per cheque Returned due to insufficient funds.
Audit Confirmation
  • Account Balances
MYR 20.00 per account
  • Facility Balances
MYR 100.00 per company
Dormant Account MYR 150.00 per month Accounts inactive more than 180 days
Account Closure Fee MYR 397.00 per account (or equivalent to USD100/-) Not applicable to SME clients as defined by Bank Negara Malaysia.

Key Notes:

This schedule is effective 1 June 2018 and provided for reference purposes. Kindly contact CitiService via email at malaysia.citiservice@citi.com or 03-2383 1111 03-2383 1111 (KL), 04-818 1555 04-818 1555 (PG) or 07-267 8888 07-267 8888 (JB) for any inquiry.