Get The Citi Mobile® App
Designed to give you control and convenience
Do more with just one app
A simpler, faster and safer way of banking is here. You’ll now have greater flexibility at your fingertips, with personalised views and new features
Everything at a glance
Just swipe to review your Account activity, faster.
Get quick access to your card and banking
e-statements anywhere, anytime.
e-statements anywhere, anytime.
See the actions you need to take as soon as you log in.
Other features for your banking needs
Offset your purchases in full or partial amount with the available Rewards points or miles.
Complimentary instant foreign currency fund transfer to other Citibank accounts in up to 19 countries.
Apply for a credit limit increase in just a few steps.
Instantly lock and unlock your card to prevent misuse.
With DuitNow QR, your Citi Mobile® App transactions are safer and simpler. Pay, send and receive funds at your fingertips.
Citibank Online is now even more secure with Citi QR Login
Authenticate your sign-on to Citibank Online by scanning the QR code with the Citi Mobile® App. Simply look out for the QR code on the Citibank Online page and tap on the Citi QR Login icon on the Citi Mobile® App to scan the QR code.
What is Citi Mobile® Token? What are the benefits of Citi Mobile® Token? I lost my mobile device. How can I disable my Citi Mobile® Token? I have a new mobile device. How can I enable Citi Mobile® Token? I have entered my 6-digit Unlock Code incorrectly three times (or more), and I am unable to proceed now. What do I do? Can I use Citi Mobile® Token on my old mobile device after enabling it on my new device? How can I use Citi Mobile® Token? How can I enable Citi Mobile® Token? Why do I need to create a 6-digit Unlock Code in order to use Citi Mobile® Token? Can I still use One-Time PIN (OTP) via SMS after enabling Citi Mobile® Token? I have enabled the Citi Mobile® Token on my mobile device. Am I able to use my Citi Mobile® Token to perform a transaction on another mobile device? How do I use the Citi Mobile® Token when performing transactions on my Citi Mobile® App? Can I use the Citi Mobile® Token without installing the Citi Mobile® App? I forgot my 6-digit Unlock Code. What should I do? What is Face ID®, Touch ID® and Android Fingerprint? Are Face ID®, Touch ID® and Android Fingerprint available on all devices? How secure is Face ID®, Touch ID® and Android Fingerprint? Are these information stored on Citi Mobile®? How do I enable Face ID®, Touch ID® or Android Fingerprint? How do I disable Face ID®, Touch ID® or Android Fingerprint? How long is my Face ID®, Touch ID® or Android Fingerprint enrollment on Citi Mobile® valid for? My device stores facial and fingerprint information of my friends. Do they have access to my Citibank account? Does Face ID®, Touch ID® and Android Fingerprint work when I am overseas? My Face ID®, Touch ID® or Android Fingerprint was turned off. Why is this so? What is Push Notification? If I enroll for Push Notification, will I still be receiving SMS alerts? If I would like to receive my alerts via both SMS and Push Notification, what should I do? Can I also choose to receive alerts via email? I can't seem to enable Push Notification on my secondhand mobile device. Why is this so? I've just lost my mobile device. How can I disable Push Notification on Citibank Online? How can I disable Push Notification on Citi Mobile® before I sell my mobile device? Are there any locations where I will not be able to receive Push Notifications? Why did I suddenly stop receiving notifications? How can I enable Push Notification? I have enrolled for Push Notification but I'm still receiving alerts via SMS. Why is this so? When I disable Push Notification, will alerts be sent via SMS automatically? What is Citi QR Login? Do I need to enroll for Citi QR Login? Is the Citi QR Login available on all types of mobile devices? My mobile device does not support Citi Mobile App/ incompatible to iOS 9/ incompatible to Android 6, what should I do? How do I login to Citibank Online using Citi QR Login? What are the benefits of using Citi QR Login? How secure is Citi QR Login? I have 2 mobile devices. Is Citi QR Login available on both devices? Can I access Citibank Online without the use of Citi QR Login? Upon the switched of Citi QR Login as primary login to Citibank Online, I will have limited access to my online banking account. How do I obtain full access to my account? I have tried scanning the QR code on Citibank Online but I am still unable to login. What should I do? Can I disable Citi QR Login? There are retail shops that accept payments via QR code. Can I use the Citi QR Login scan function to make payments? If I visit Citibank Online using an iPad or a tablet, can I use Citi Mobile® App to scan the Citi QR code? If my mobile phone is lost/ stolen, will my online banking account be accessed easily by fraudsters? Why would accessing Citibank account using Citi QR Login through Citi Mobile® App is more secured in comparison to Username and Password? Which iOS / Android versions are compatible with the Citi Mobile® App? How secure is it to perform transactions on this new interface? My dashboard looks different. What has changed? What has been changed on the main dashboard search function? Citi Mobile® remembers my Username. Can I delete it?