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Use the Citi QR Login

and be one of the 218 winners of a GrabFood e-Voucher!

Campaign period: 1 March – 31 March 2021

Learn More

Do more with just one app

A simpler, faster and safer way of banking is here. You’ll now have greater flexibility at your fingertips, with personalized views and new features, designed for you to spend less time on it.

Everything at a glance

Everything at a glance

Account swiper

Just swipe to review your account activity, faster

Never miss a statement

Get quick access to your card and banking statements anywhere, anytime.

New

Real-time action

Quickly see the actions you need to take as soon as you login.

Fuss-free and simple

Fuss-free and simple

Personalized dashboard – Enjoy control of your card and banking matters in one view.

Financial freedom in a few taps

Financial freedom in a few taps

Pay later – Quickly view and convert your credit card purchases or statement balance into fixed monthly instalments with a few taps.

Other features for your banking needs

Other features for your banking needs

Citi Quick Cash

Get cash from your credit card whenever you need it

Pay bill via JomPay

Perform bill payment conveniently to all JomPay billers

Citi World Privileges

Get deals and discounts locally and in 95 other countries

Get More

Discover a curated selection of products and services relevant to your needs.

Use the Citi QR Login and be one of the 218 winners of a GrabFood e-Voucher!

Campaign period: 1 March – 31 March 2021

The more you use your Citi QR Login, the higher chances of winning!

 

For every successful Citi QR Login session, you earn entries during the Campaign Period.

New Citi QR Login users* are entitled to earn

10 additional entries

upon performing a Citi QR Login session for the first time.

Existing Citi QR Login users are entitled to earn

1 entry

for every Citi QR Login session.

*Eligible for users who have not logged in to Citibank Online using Citi QR Login prior to Campaign Period.

Grab logo

GRAND PRIZE

x18 winners throughout the campaign

RM80 GrabFood e-Voucher

 

WEEKLY PRIZE

x50 winners per week

RM30 GrabFood e-Voucher

How to win

How to win

Step 1

Download Citi Mobile® App from
Google Play Store or App Store

Step 2

Look out for the QR Code at the left
panel of Citibank Online page

Step 3

Tap on the 'Citi QR Login' icon on the Citi Mobile® App

Step 4

Scan the QR Code via Citi Mobile® App

Terms and Conditions

  1. There will be fifty (50) Campaign Weekly Prizes per Campaign Week and eighteen (18) Campaign Grand Prizes throughout the Campaign Period, bringing a total of two hundred and eighteen (218) Prizes up for grab.
  2. Each Eligible Person may only win one (1) Campaign Weekly Prize and/or one (1) Campaign Grand Prize.
  3. Eligible Person who accumulates the highest number of Entries during each Campaign Week will stand a chance to win the Campaign Weekly Prize.
  4. Eligible Person who accumulates the highest total number of entries throughout the Campaign Period will stand a chance to win the Campaign Grand Prize.
  5. This Campaign is open to all Citibank customers with a valid Citibank Credit(s) and/or Citibank Debit & ATM Card(s) (including ATM Cards) issued by Citibank in Malaysia.
  6. For the full campaign terms and conditions, please click here.

Citibank Online is now even more secure with Citi QR Login

Authenticate your sign-on to Citibank Online by scanning the QR code with the Citi Mobile® App. Simply look out for the QR code on the Citibank Online page and tap on the Citi QR Login icon on the Citi Mobile® App to scan the QR code.

Frequently Asked Questions

  • What is Citi Mobile® Token?

    Citi Mobile® Token is a feature within Citi Mobile® App that can generate a One-Time PIN (OTP) for your online banking transactions, as an alternative authentication method to OTP via SMS. Please note that the Citi Mobile® Token will need to be paired to a mobile device of your choice.

  • What are the benefits of Citi Mobile® Token?

    The benefits of Citi Mobile® Token include:


    1) Security - Online transactions are protected by a 6-digit Unlock Code chosen by you, and paired only to one mobile device of your choice.
    2) Instant - Enter your 6-digit Unlock Code to instantly authenticate all your online transactions. You no longer need to wait for your One-Time PIN (OTP) via SMS.
    3) Convenient - Authenticates all online transactions including payments and transfers, adding a new payee and updating contact details.

  • I lost my mobile device. How can I disable my Citi Mobile® Token?

    You may disable your Citi Mobile® Token through the following method:
    1) Login to Citibank Online and follow this path: Services > My Profile > Citi Mobile® Token Deactivation.
    2) Enable Citi Mobile® Token on another mobile device. This will automatically disable the Citi Mobile® Token tied to your lost mobile device.

  • I have a new mobile device. How can I enable Citi Mobile® Token?

    Enable Citi Mobile® Token on your new mobile device. This will automatically disable the Citi Mobile® Token tied to your previous mobile device.

  • I have entered my 6-digit Unlock Code incorrectly three times (or more), and I am unable to proceed now. What do I do?