Frequently Asked Questions
Over 400 items and vouchers for your online shopping pleasure.
Travel to the ends of the world using your Rewards Points.
To redeem for PremierMiles Card
To redeem for other Citi Cards
For full Terms & Conditions, click here.
Check it out now!
Additional items for redemption!
A list of all vouchers available for redemption!
Above information is updated as of 30th June 2014. Citibank reserves the right to revise above information at any time without prior notice.
Login at the top right corner > select card to redeem with > begin browsing!
Select item > enter quantity > click Add to cart.
Once done with selection, click Redeem Now > enter delivery details of recipient > click Next.
Check that all your details are correct. To amend details > click Back. Once finalised, click Confirm to process the redemption.
Login: Uses Citibank Online (CBOL) login details. First-time users may perform a simple online registration by clicking First Time Here? after selecting SIGN ON.
03-2383 0000 (Klang Valley & others)
04-296 0000 (Penang)
07-268 0000 (Johor)
1800 82 1010 (Sabah & Sarawak)
09-509 0000 (Kuantan)
Select language > enter new I.C. or debit/credit card number.
Press 4 > then press 1 > select card to redeem with.
To know your available points, enter your T-PIN OR press *1 for the PIN-less entry option, which will prompt for your date of birth (DD/MM/YY) or Credit Limit.
Press 1 to perform your redemption. For PIN-less entry, press *1 again which will prompt for date of birth (DD/MM/YY) or Credit Limit.
Enter the item code and quantity > press 1 to confirm the redemption.
Important Notes for SSPB Redemptions:
All deliveries will be made to your billing address (for Cards and Citibank Ready Credit) and to your mailing address (for Debit & ATM Cards or Saving or Current Accounts).
Combining of points is not allowed. Not to worry if you don't have enough points. The balance of your payment will be automatically charged to your Citibank credit card.
Sorry, those are not allowed.
Besides your credit cards monthly statement, you can also check points at selected participating merchant outlets.
Yes, you can, be it at the same merchant outlet or at other outlets.
The points deducted and new available points will be shown on the credit cards slip. Please check before signing.
Instant Rewards transaction is the same as credit card transaction. Should merchant agrees to take back the product, we will verify and return the points paid (as well as in Ringgit if it was a partial redemption) into your credit card account.
Upon verification with the merchant, your points and Ringgit will be credited back into your account within 5 working days.
No, redemption can only be made by the principal Cardholder of the card.
Online Code: 20142820
Citiphone Code: 20141820
Original points: 134,500pts
34,000 + RM80.56 (inc. 6% GST)
Yonanas is an amazing kitchen appliance that makes delicious, creamy, low-cost, healthy frozen treats in minutes! It's so healthy it can be enjoyed at breakfast, lunch and dinner. Yonanas has zero fat and cholesterol, full of fibre, vitamins and minerals. It turns frozen bananas and other frozen fruits into endless guilt-free decadent treats that look and taste like soft-serve ice cream.
Comes with a complimentary recipe booklet and one year after-sales service.
What is Yonanas? >
How it works. >
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