Earn air miles with Citi PremierMiles Visa Signature and redeem complimentary flights from over 90 airlines. Plus, enjoy unlimited access to selected Plaza Premium Lounges and complimentary rides home from KLIA.
Top 3 reasons to get Citi PremierMiles Visa Signature Card
- Earn 1 PremierMile for every RM3 spend both locally and overseas and redeem complimentary flights from over 90 airlines.
- Unlimited access to selected Plaza Premium Lounges.
- Enjoy complimentary rides home from KLIA.
- Earn 1 PremierMile for every RM3 spend both locally and overseas*.
- Redeem complimentary flights from over 90 airlines.
- Your PremierMiles will never expire.
* Exclude instalment products, cash advance, annual fees and other applicable fees and charges.
Earn miles for everyday spending
Redeem your PremierMiles
True flexibility and total freedom in redemption.
Frequent Flyer and and Hotel Loyalty Programs
Important Note: Each redemption request must be for a minimum of one thousand (1,000) PremierMiles. The redemption of PremierMiles into any Frequent Flyer or Hotel Loyalty Programs will not take more than fourteen (14) business days.
Cash rebates on travel related purchases
1,000 PremierMiles = RM18 cash rebate
Important Note: Minimum redemption of 5,000 PremierMiles = RM90 cash rebate. Increment in blocks of 1,000 PremierMiles = RM18 cash rebate.
AirAsia e-gift vouchers
The following vouchers are available for redemption:
Enjoy 20% off at some of Malaysia's best restaurants and end the premium dining experience with a complimentary bottle of wine or dessert.
Access to Plaza Premium Lounge
Present your Citi PremierMiles Visa Signature Card for unlimited complimentary access to any of the following lounges:
- Kuala Lumpur International Airport
- Langkawi International Airport
- Senai International Airport
- Penang International Airport
- Kuching International Airport
- Kota Kinabalu International Airport
- Singapore Changi Airport
- Hong Kong International Airport
- Beijing Capital International Airport
- Shanghai Pudong International Airport
*Each cardmember shall be entitled to a 2-hour complimentary lounge visit. Cardmembers are required to present their Citi PremierMiles Card and a valid boarding pass for verification purposes.
Your Complimentary Ride Home
Redemption of the Complimentary Ride Home requires 3 valid sales slips for purchases made for in foreign currency. Cardmembers' destinations are limited to Klang Valley and up to Zone 8 of Airport Limo's Jurisdiction only. For full terms and conditions, click here.
Travel Inconvenience coverage
*(Limit per cardmember per occurrence)
- Flight Delay: Up to RM2,500 for delay longer than 4 hours or flight cancellation
- Missed Flight Connection: Up to RM2,500 for missed connecting flights lasting more than 4 hours
- Baggage Delay: Up to RM2,500 for delay longer than 6 hours when travel to overseas
- Baggage Loss: Up to RM12,000 if your luggage is lost or not delivered within 24 hours when travel to overseas
- Baggage Damage: Up to RM500.
- Trip Cancellation: Up to RM16,000 per trip/ RM32,000 in aggregate per policy period.
- Wallet Guard: Up to RM500 for loss of wallet due to snatch theft or robbery.
Overseas 24 Hours Personal Accident
Covers you and your supplementary cardmember(s) for any personal accidents incurred while overseas of up to RM300,000 when you charge your travel ticket to your Citi PremierMiles Visa Signature Card. You will be covered for a maximum of 30 days.
Overseas Medical Expenses Insurance
Covers you and supplementary cardmember(s) for any medical costs incurred while overseas, for up to RM50,000 when you charge your travel ticket to your Citi PremierMiles Visa Signature Card.
Loss of baggage and personal effect while overseas
Covers you up to RM12,000 in the event your baggage and/or personal effects taken or purchased while on a journey are lost or damaged.
Home Away Content
If you suffer a burglary to your home and its contents while you are away, you are eligible to be reimbursed up to the sum insured, up to a maximum of RM15,000 per year.
Emergency Medical Evacuation and Repatriation of mortal remains
Covers you up to RM75,000 whilst on a journey and suffers a Critical Medical condition which requires medical evacuation when you charge full fare travel fares to your Citi PremierMiles Visa Signature Card.
Reimbursed up to RM5,000 for expenses incurred for accommodation, communication, travel and meals which require one person to take care of you when you suffer bodily injury or sickness while overseas.
Click here to view the full complimentary insurance benefits for your credit card. For any insurance related enquiries and claims, please contact ACE Jerneh Insurance Berhad at 1800-88-2393. For travel assistance and medical emergency while in overseas, please contact ACE Assistance (reverse charge call) at 03-76283703.
ATM and Cash withdrawals worldwide
Use your Personal Identification Number (PIN) to access cash advances with your Citi PremierMiles Visa Signature Card from ATMs around the world that accept American Express.
Enhanced protection and security
Citi PremierMiles Visa Signature Card is embedded with an EMV-compliant Smart Chip to protect against fraudulent activities.
If you have any enquiries about your Citi PremierMiles Visa Signature Card account or need any assistance, our dedicated staff is just a phone call away at 03-2383 1010 03-2383 1010.
Citibank Alerting Service
This complimentary service highlights your account activity via messaging service to your mobile phone, email address or both.
Supplementary Credit Card Membership
The Citi PremierMiles Visa Signature Card can be extended to any member of your family over 18 years of age with compliments from Citibank.
Citibank One Bill
The payment service via Citibank One Bill which combines all your household bills and charges them automatically to your credit card account every month.
Redeem an entry to any Plaza Premium Lounges in Malaysia for your guest using 2,000 PremierMiles instantly.
- Earn a minimum annual income of RM100,000
- Principal: 21 & above
- Supplementary: 18 & above
For a salaried employee:
Photocopy of MyKad (both sides) Latest EPF Statement OR Latest 2 months salary slip* AND/OR Any of the following documents where required.
- Latest BE form with tax receipt
- 3 months bank statements
- Latest EA Form
Photocopy of MyKad (both sides) Photocopy of Business Registration Form Latest Form B with tax receipt OR 6 months bank statements.
Copy of Passport Latest 2 months salary slip* AND Work permit valid for at least six months at the time of application AND Letter of employment.
What it cost
- Principal cardholder: RM636 (including 6% GST)
- Supplementary cardholder: Complimentary
The following terms and conditions governing the use of your Citi PremierMiles Card issued by Citibank Berhad are binding on you. These terms and conditions are to be read together with the terms and conditions of the Citibank Card Terms and Conditions and they will apply here with necessary changes having been made, having substituted new terms with respective difference taken into consideration. If there any inconsistency or conflict between the terms and conditions in the Citibank Card Terms and Conditions and these terms and conditions, these terms and conditions will apply in so far as they apply to your participation in the Program (defined below) including, the earning and redeeming goods and services with your PremierMiles (defined below).
All expressions used in these terms and conditions will have the same meaning used in the Citibank Card Terms and Conditions except where the context otherwise requires or where expressly stated to the contrary.
We", "ours", "us" or "Citibank" means Citibank Berhad (297089-M).
"You, Your and Yours" mean all persons responsible for complying with these terms and conditions, including the person who applied to open the account and the person to whom we address the statement of accounts.
"Card" means the Citi PremierMiles Card issued by Citibank, and includes a supplementary card, if applicable.
"Card Account" means your Citi PremierMiles Card account issued by Citibank, and "Other Bank Accounts" mean your other banking account(s) with Citibank apart from your Card Account and includes a joint account with a third party (if any).
"Cardmember" means the Principal Cardmember, the person in whose name the Card account is maintained and includes the Supplementary Cardmember, if applicable.
"FFP" means Frequent Flyer Programs offered or made available by participating airlines which you can apply for from the respective participating airlines.
"FFP Miles" means Frequent Flyer Program Miles on participating airlines frequent flyer programs which you can redeem for with your PremierMiles.
"Participating Airline" means the airline company from which you will redeemed for their FFP with your Citibank PremierMiles earned.
"PremierMiles" means the miles earned through use of the Citi PremierMiles Card as specified in these terms and conditions, which may be used to redeem any goods, services, benefits, arrangements or other privileges (including FFP Miles on participating airline frequent flyer programs), as Citibank may determine.
"Program" means the Citibank PremierMiles Program.
"Retail Purchase" means the purchase of any goods or services (local or international) effected with your Citi PremierMiles Card, and may include any card transaction determined by Citibank.
- For you to be eligible to earn or redeem PremierMiles, your Card Account must be valid and in good standing. This includes not being overdue in payment not exceeding the credit limit and the Card Account must not be closed or terminated by either you or Citibank. Eligibility will be revoked if any person has committed or suspected of committing any fraudulent, unlawful or wrongful acts in relation to the Card Account and/or other facility or services, including Citibank Online accessible via www.citibank.com.my.
PremierMiles are awarded to you based on the total posted Ringgit amount of Retail Purchases made with your Card and accumulated on a daily basis and rounded up to the nearest PremierMiles in the following manner:-
Citibank PremierMiles VISA Signature Citi PremierMiles American Express® Card
For Citibank PremierMiles VISA Cardmembers:
- Every three (3) Ringgit (RM3) worth of spending on Retail Purchases posted to your Card Account, one (1) PremierMiles will be credited to your Card Account
- Upon renewal and payment of the annual fees for the Card, a bonus of ten thousand (10,000) PremierMiles will be credited to your Card Account
- Once your application is approved and you have activated your Card by charging on any Retail Purchase to it, 2000 PremierMiles will be credited to your Card Account
For Citi PremierMiles American Express Cardmembers:
- Every two (2) Ringgit (RM2) worth of spending on Retail Purchases posted to your Card Account, one (1) PremierMiles will be credited to your Card Account
- Except in those situations set out in Clauses 8, 12 and 13 below, there is no expiry date for PremierMiles earned.
- PremierMiles must be accumulated and posted through the Citi PremierMiles Card only.
Purchases made on any other Citibank products, including:
- Citibank's Balance Transfer;
- Citibank's Balance Transfer via Instalment Plan;
- Citibank's Flexi Payment Plan;
- Citibank's Dial-For-Cash;
- refunded, disputed, unauthorised or fraudulent retail transactions;
- Cash Advance or cash withdrawals;
- payment of annual card membership fees;
- interest payments, late payment fees, charges for cash withdrawals, government service tax and any other form of service or miscellaneous fees,
will not be taken into account in the determination of PremierMiles.
- You will be notified of the total amount of PremierMiles which you have collected and redeemed in the monthly Card statement of account. Only those PremierMiles stated in the monthly Card statement of account can be redeemed.
- PremierMiles earned have no cash or monetary value. Unless otherwise stated, PremierMiles earned are not transferable to any other person or third party or entity or exchangeable for cash or credit. To avoid any doubt, PremierMiles from an expired or closed Card Account cannot be transferred to an existing Card account.
- Despite anything stated here, the redemption and earnings of PremierMiles can be cancelled or suspended by Citibank at any time by giving notice.
- PremierMiles from any Card Accounts believed to be operating fraudulently, or any Card Account voluntarily or involuntarily closed by Citibank, will be revoked and cancelled.
- PremierMiles collected by Supplementary Cardmembers will be credited into the Card Account of the Principal Cardmember. Total PremierMiles earned by both the Principal Cardmember and Supplementary Cardmember will be stated in your statement of account. For the avoidance of any doubt, although can Supplementary Cardmember can earn PremierMiles, only the Principal Cardmember is entitled to make any redemption of the PremierMiles collected.
- Once Citibank has accepted a redemption order, such order cannot be revoked, cancelled or exchanged for anything else. Once you have redeemed your PremierMiles, the PremierMiles are considered spent and is extinguished and Citibank STRICTLY WILL NOT allow any reinstatements. You also should know that any redemption order via a Card Account with insufficient PremierMiles will be rejected.
- Citibank will not be liable for any delay in processing and crediting of PremierMiles into your Card Account.
You must redeem your PremierMiles before the date the Card Account is closed for any reason. Subsequently, all unredeemed PremierMiles in the Card Account will be automatically cancelled when the following happens:
- voluntary or involuntary cancellation of the Card; or
- conversion of the Card to any other Citibank credit card
and you will not be getting any refund, extension or compensation from Citibank.
If a supplementary Card is terminated at any time for any reason, the primary Cardmember will not be disqualified from participating in the Program.
- If you have selected a debt restructuring scheme and/or any other debt collection programs for your Card Account, any unutilised PremierMiles on your Card Account will be forfeited, and will remain forfeited even if payment is subsequently made towards your Card Account.
- Citibank will not be liable for any acts and omissions (including negligence which is not attributable to Citibank) in connection with the FFP Miles or in connection with any Participating Airline's refusal to your request for redemption of the relevant FFP Miles.
- You should be aware that any dispute arising from and in connection with FFP Miles is solely between you and the relevant Participating Airline. All questions or disputes regarding eligibility for the Program or eligibility of PremierMiles for redemption will be resolved at Citibank's sole discretion.
- Unless amended and supplemented in these terms and conditions, the clauses in The Citibank Rewards Program Terms and Conditions will govern your entitlement to earn and redeem PremierMiles . The Citibank Rewards Program Terms and Conditions is accessible via www.citibank.com.my.
Participating Airline Frequent Flyer Program (FFP) Miles
PremierMiles can be used to redeem FFP Miles at the following redemption rates:
Citibank PremierMiles VISA Signature Citi PremierMiles American Express® Card
For Citibank PremierMiles VISA Cardmembers:
- 1 PremierMile = 1 FFP Mile (excluding Enrich)
- 1 PremierMile = 0.73 Enrich Mile
For Citi PremierMiles American Express Cardmembers:
- 1 PremierMile = 1 FFP Mile (including Enrich)
- You agree that Citibank can revoke and withdraw participation in any Frequent Flyer Program and/or revise the redemption rate by giving 21 calendar days notice to you prior to the effective date of such revocation, withdrawal or revision.
- You agree that it is your responsibility to check the applicable redemption rate at the time of redemption.
- You are responsible to contact the respective Participating Airline for booking and seat reservations.
- You acknowledge and agree that you must register with the relevant FFP before redemption of your PremierMiles to FFP Miles, and must inform Citibank of your account number for the relevant FFP at the point of redemption.
- You further acknowledge and agree that using your PremierMiles to redeem FFP Miles is subject to any other terms and conditions as Citibank or the respective FFP may impose.
- You may transfer your PremierMiles from your Card Account into any one or more FFP accounts in your name only. There is no reversion upon successful redemption and transfer of PremierMiles to FFP Miles.
- Upon successfully redeeming PremierMiles for the relevant FFP miles, the FFP's terms and conditions including any mileage expiry policy will apply.
- Each redemption request must be for a minimum of one thousand (1,000) PremierMiles per transfer daily. The redemption of PremierMiles into any FFP Miles will not take more than fourteen (14) business days, and Citibank is not obliged to perform any manual transfer.
- Citibank is not liable for any delay in processing and crediting of FFP Miles into your FFP account.
- It is your responsibility to check your FFP account or contact the respective FFP after such processing period for an update on your redemption request.
- Cancellation of redemption request is not allowed. If your redemption request is unsuccessful, the PremierMiles will not be debited from your Card Account.
- Only the Principal Cardmember is entitled to exercise the right of redemption for PremierMiles earned through supplementary usage.
- For the avoidance of doubt, you may not use your PremierMiles to obtain an annual membership fee waiver for your primary or supplementary Card until and otherwise determined by Citibank.
Redemption of PremierMiles for Cash Rebates on Travel-related Retail Purchases
- You may use the PremierMiles to redeem cash rebates for travel-related Retail Purchases in the form of a statement credit.
Travel-related Retail Purchases include travel expenses such as:
- purchasing airline/cruise/rail tickets;
- accommodation charges, car rental charges, travel agency fees; and
- overseas retail purchases,
billed to the Card Account.
- You are responsible to contact Citibank upon making a travel-related retail purchase. We are entitled to take into account or disqualify any travel-related retail purchases for which a cash rebate may be given.
- You must make any Redemption requests within sixty (60) days from the date the travel-related Retail Purchases appearing on your statement of account.
- Each redemption request for a cash rebate must be in multiples of one thousand (1,000) PremierMiles and must be for a minimum of five thousand (5,000) PremierMiles. A redemption request for cash rebate can be made for an amount equivalent to the travel-related retail purchase amount. The redemption rate for cash rebate is one thousand (1,000) PremierMiles = Eighteen Ringgit (RM18) cash rebate..
- You agree that Citibank can revise the cash rebate redemption rate by giving 21 calendar days notice to you prior to the effective date of such revision.
- You also agree that you will be responsible for checking the applicable redemption rate at the time of redemption.
- When you redeem your PremierMiles into cash rebates, reversions or cancellations are not allowed.
For successful redemption of cash rebates :
- the relevant transaction amount redeemed (in Ringgit Malaysia) and calculated based on Clause 28 above) will be stated in either of the 2 subsequent monthly statements of account to the you after the redemption;
- the relevant transaction amount redeemed will be credited back into your Card Account within seven (7) working days.
Citibank will not be liable for any default due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm, epidemic, pandemic, technical or system failure or any event beyond the reasonable control of Citibank.
- Citibank's decisions on all matters relating to the PremierMiles, including the determination of PremierMiles, FFP Miles, cash rebates and categories for PremierMiles are final and binding.
- Citibank's records of all matters relating to the determination of PremierMiles and all related matters are conclusive and binding on you. Citibank is entitled to suspend the calculation, accrual or redemption of PremierMiles, to rectify any errors in the calculation or to adjust such calculation by giving prior notice to you.
- Citibank reserves the right to vary or change any of these terms and conditions as it deems fit by giving a 21 calendar days notice to you prior to the effective date of such variation or change. Such variations or changes will take effect on a date specified by Citibank and will apply to all outstanding balances in your Card Account. These terms and conditions may be varied or changed by Citibank by way of posting on Citibank Facebook Webpage or in any other manner deemed suitable by Citibank. You agree to access Citibank Facebook Webpage and/or Citibank Online accessible via www.citibank.com.my from time to time and to have agreed to any changes or variations to these terms and conditions. You also agree that your continued retention of the Card and/or participation in the Program or PremierMiles will constitute your acceptance of these terms and conditions (as varied or changed)
- To the fullest extent permitted by law, by participating in the Program or PremierMiles, you agree that you will not hold Citibank and its officers, servants, employees, representatives and/or agents (including without limitation, any third party service providers that Citibank may engage for the purposes of this Contest), liable for any loss or damages that you or any Cardmember may incur, in connection with the Program or PremierMiles.
- Citibank may be entitled, to terminate the Program or withdraw, cancel or invalidate any PremierMiles issued by giving 21 calendar days notice to you prior to the effective date of such termination, withdrawal or cancellation. You agree not to make any claim or demand for compensation against Citibank for any losses or damages suffered or incurred by you as a result of any act of cancellation, termination or suspension of the Program or PremierMiles.
- American Express® is a trademark of American Express. This Card is issued by Citibank Berhad pursuant to a license from American Express
- These terms and conditions are governed by and construed under the laws of Malaysia.