Calculate your finance charges - Citibank Malaysia

Enjoy lower finance charges at 8.88% p.a.

New Tiered Finance Charges

As of 1 March 2012, the tiered finance charges for all Citibank credit cards will be revised. You can now enjoy the flexibility of paying lower finance charges, at 8.88% p.a.! All you have to do is to continue using your Citibank credit card, pay on time and pay more than 50% of your monthly outstanding balances for 12 consecutive months!

Cardmembers with prompt payments* of more than 50% of their monthly outstanding balances for 12 consecutive months = 8.88% p.a.

Cardmembers with prompt payments* of less than or equal to 50% of their monthly outstanding balances for 12 consecutive months = 15% p.a.

Cardmembers with prompt payments* for 10 or more months in the last 12 months = 17% p.a.

Cardmembers who do not fall within the above categories = 17.5% p.a.

¹Note: The finance charges are calculated based on the following assumptions:
• No new transactions on the card
• Exclude instalment balances of FlexiPayment Plan, Easy Pay Plan, Balance Transfer Instalment, Balance Conversion and Dial-for-Cash
• Payment is constant and the finance charges exclude products with promotional rates.

I am a new Citibank credit cardmember, which finance charge rate will apply to me?

For new Citibank credit cardmembers, finance charges of 17.5% p.a. will be applied. The applicable tiered finance charges will only be effective until such time when you have the minimum 12 months repayment record with us.

I am an existing Citibank credit cardmember but I do not have 12 months record with Citibank, which finance charge rate will apply to
me?

A finance charge of 17.5% p.a. will be applied to you until such time when you have the minimum 12 months repayment record with us.

If I am an existing Citibank credit cardmember with 12 months or more consecutive repayment record with you, would I enjoy the new
flexibility with the lower finance charges effective 1 March 2012?

Yes, as long as you have a 12 month consecutive repayment record with Citibank, you will enjoy the new revised finance charges with effect from 1 March 2012 in accordance to the table above.

If I have not made any transactions on my credit card for one or more months in the last 12 months but I paid more than 50% of
my monthly outstanding balances in the same month, will the
repayment be taken into consideration for me to enjoy the finance
charges of 8.88% p.a.?

Yes, as long as you pay more than 50% of your total outstanding balances at any given month although there are no transactions for that month, it will be considered in the determination of your tiered finance charges.

If I do not have any balance outstanding for any given month(s) in the last 12 months although I have paid more than 50% of my balance
outstanding for the other months within 12 months, would I enjoy the
finance charges of 8.88% p.a.? Example, from January to March,
I have paid more than 50% of my balance outstanding and in April I do
not have any outstanding balance, from May to December, I have
paid more than 50% of my balance outstanding.

No, you have not made prompt payments of more than 50% of your monthly outstanding balances for 12 consecutive months so the finance charges applied to you depending on your other months’ repayment record will be between 15% - 17.5% p.a.

If I do not have any balance outstanding for any given month(s) in the last 12 months but I have made payment in the same month(s), will
this repayment be taken into consideration for me to enjoy the
finance charges of 8.88% p.a.?

No, the finance charges applied to you depending on your other months’ repayment record will be between 15% - 17.5% p.a.

If you require further information, kindly contact CitiPhone:

Kuala Lumpur	03-2383 0000
Penang	04-296 0000
Johor Bahru	07-268 0000
Kuantan	09-509 0000
Melaka	06-852 0000
Sabah & Sarawak	1 800 82 1010

To view the FAQ in Bahasa Malaysia, please click here.

Cards

New Tiered Finance Charges