Earn as much cash back as you want, all year long.
You don't have to wait for specific days or special promotions to enjoy the most cash back from your credit card purchases anymore. No pre-registration and no minimum spending is required. Your cash back is automatically credited into your account.
Top 3 reasons to get a Citibank Cash Back Platinum Credit Card
Your cash rebate is calculated based on your spend each month. So the more you spend, the more rebates you will be earning.
^ Only applicable for a maximum of RM600 spend per month.
^^Only applicable for a maximum spend of RM 3000 per month.
Here's also what you can get on your Citibank Cash Back Platinum Card:
Purchase Protection
When you shop with your Citibank Platinum Card, eligible purchases are automatically protected for 30 days. If the item is lost, stolen, or damaged, you will be reimbursed for 50% of the amount shown on your Citibank sales draft up to a maximum of RM12,000 per item, or up to a maximum of RM30,000 per occurrence. This privilege is extended to supplementary cardmember(s) as well.
Click here to view the full complimentary insurance benefits for your credit credit card. For enquiries and claims, please contact ACE Jerneh Insurance Berhad at 1800-88-2393.
Refund Protection
If you are dissatisfied with your purchase within 30 days and the retailer refuses to take the purchased item back, you can return it and be reimbursed with the purchase price, up to a maximum of RM1,500 per item, and subject to a maximum of RM6,000 per occurrence.
Click here to view the full complimentary insurance benefits for your credit credit card. For enquiries and claims, please contact ACE Jerneh Insurance Berhad at 1800-88-2393.
Overseas Personal Accident
If you sustain accidental injury whilst overseas, resulting in death or permanent disabilities within 365 days, you are eligible to be paid out for the relevant benefits up to a maximum of RM100,000.
Click here to view the full complimentary insurance benefits for your credit credit card. For enquiries and claims, please contact ACE Jerneh Insurance Berhad at 1800-88-2393.
Lifestyle Privileges
With Citibank World Privileges, your Citibank Cash Back Platinum Card will entitle you to discounts and privileges at over 24,000 hotels, restaurants, boutiques, retail outlets, golf resorts, and more. Best of all, these privileges are available to you all over the world.
Enjoy personal concierge services anywhere you go with the MasterCard 24-hour Personal Concierge Service. If you have a MasterCard, please call 1 800 80 6578 or visit www.mastercardmoments.com for details.
Healthcare
With your Citibank Cash Back Platinum Credit Card, you can also enjoy access to exclusive healthcare packages carefully selected to help you look after your well-being and maintain your health.
20% discount on all Executive Screening Packages (excluding medical officers and specialists’ consultation fees)
15% discount on all walk-in hospital room rates (from RM120 and above)
For enquiries and appointment, please visit www.kpjhealth.com.my for details of specialist hospitals in the KPJ Healthcare Network.
Privilege is valid at 20 participating hospitals only. Please refer to list of participating hospitals.
Promotions, promotional events and screening packages may vary and are subject to availability at the participating hospitals. Please call the respective hospital for more details.
The following discount is only applicable if payment is fully paid via Citibank Cash Back Platinum Card.
8.88% p.a. (daily interest) - Cardmembers with prompt payments of more than 50% of their monthly outstanding balances for 12 consecutive months.
15% p.a. (daily interest) - Cardmembers with prompt payments of less than or equal to 50% of their monthly outstanding balances for 12 consecutive months.
17% p.a. (daily interest) - Cardmembers with prompt payments for 10 or more months in the last 12 months.
17.5% p.a. (daily interest) - Cardmembers who do not fall within the above categories.
Cash Advance
5% of cash amount (min RM 20) and 18% per annum daily interest.
Interest Free Period
20 days from the statement date and applicable only for Cardmember who pays in full on or before the payment due date. If Cardmember opts to pay partial or minimum payment, finance charges for retail transactions will be calculated from the day transactions are posted to the card account.
All lost bankcards e.g. credit cards, debit cards and ATM cards will be cancelled within minutes upon notification.
Card Protection Assistance
Coverage
Worldwide coverage
Yes
FREE 24-hour loss reporting line for ALL cards
Yes
Fraud protection due to lost / stolen cards (before loss reporting)
RM4,400*
Fraud protection due to lost / stolen cards (after loss reporting)
RM300,000
* RM440 per card, up to a maximum of 10 cards.
Applying for a Citibank Citibank Cash Back Platinum Card is simple. The application process should take less than 10 minutes of your time to complete if you have all your personal details ready at hand.
Here's How You Can Apply:
Required Document for New-To-Bank applicants:
Type of Applicants
Documents Required
Salaried Employee
Photocopy of MyKad (both sides)
Latest EPF Statement OR
Latest 2 months salary slip* AND/OR Any of the following documents where required. - Latest BE form with tax receipt
- 3 months bank statements
- Latest EA Form
Self- Employed
Photocopy of MyKad (both sides)
Photocopy of Business Registration form AND
Latest Form B with tax receipt OR
6 months bank statements
Salaried Expatriate (Only applicable for credit card applications)
Copy of Passport
Latest 2 months salary slip* AND
Work permit valid for at least six months at the time of application AND
Letter of employment
*Number of months of salary slip required will depend on the job nature of applicants
Citibank Cash Back Platinum Credit Card Terms and Conditions
1.
The following terms and conditions governs all cash rebates given under the Citibank Cash Back Platinum Credit Card issued by Citibank Berhad ("Citibank") to Citibank Cash Back Platinum Cardholders ("Cardholders"):
["Cardholders" or "Cardholder" means both the principal and supplementary Cardholders.]
(a)
5% cash rebate on all spending on petrol, limited to a monthly spend of RM600 to earn the rebate;
(b)
2% cash rebate on all spending in Guardian, Watson and Caring pharmacies.
(c)
2% cash rebate on all spending on groceries at Carrefour, Tesco, Cold Storage, Giant, Everise, Servay, Econsave and Mydin, limited to a monthly spend of RM3,000 to earn the rebate.
(d)
2% cash rebate on all payments made via Citibank Online or through Citibank’s One Bill system for DiGi, Maxis and Celcom bills; and
(e)
0.3% cash rebate on all other spending.
2.
The merchants and rates set out above for cash rebates are subject to change and periodical review by Citibank.
3.
(a)
Any cash rebate earned will be credited into the Cardholders’ account every month, as long as the Cardholder has accumulated the equivalent of RM50 in cash rebates in that month.
(b)
If the cash rebate is less than RM50 for a particular month, the total cash rebate amount will be carried forward to the following month, and will be taken into account in determining the Cardholder’s cash rebate entitlement for that following month.
4.
(a)
The cash rebates must be collected through purchases made with the Citibank Cash Back Platinum Credit Card only. The following transactions are not eligible for cash rebates:-
i
purchases made on Citibank’s Balance Transfer, Flexi Payment Plan and Citibank Dial-For-Cash;
ii
refunded, disputed, unauthorized or fraudulent retail transactions;
iii
cash withdrawals or cash advance;
iv
payment of annual card membership fees, interest payments, late payment fees, charges for cash withdrawals, government service tax and any other form of service/miscellaneous fees using the Citibank Cash Back Platinum Credit Card.
(b)
Unless expressly stated in these Terms and Conditions Cardholders are not entitled to earn cash rebates from any other categories of transactions.
5.
(a)
Any collected cash rebates, including rebates which are pending credit into the Citibank Cash Back Platinum Credit Card account, will become invalid upon the occurrence of any one of the following:
i
any cancellation of the Cash Back Platinum Credit Card;
ii
any conversion of the Cash Back Platinum Credit Card to any other Citibank credit card;
iii
no charges are made to the Cash Back Platinum Credit Card for a continuous period of six (6) months; or
iv
the Cash Back Platinum Credit Card account becomes delinquent.
(b)
For avoidance of doubt, if either (ii) or (iv) above occurs, no refund, extension or compensation will be given by Citibank.
6.
Subject to Clause 4 above and Clause 10 below, the total cash rebates earned each month will be automatically credited into the Cardholders' credit card account which will be reflected in the monthly statement of account.
7.
Citibank has the right to cancel, terminate or suspend the cash rebates by giving notice. For avoidance of doubt, any such cancellation, termination or suspension by Citibank of the cash rebates will not entitle the Cardholder to any compensation from Citibank for any loss or damage suffered by the Cardholder, whether directly or indirectly, as a result of such cancellation, termination or suspension.
8.
A Citibank Cash Back Platinum Credit Card account must be in good standing in order to be entitled to earn the cash rebates. This includes not being overdue in payment and not exceeding the credit limit.
9.
Cash rebates collected by Supplementary Cardholders will be credited into the Citibank Cash Back Platinum Credit Card account of the Principal Cardholder. The total cash rebates earned by both the Principal Cardholder and Supplementary Cardholder will be stated in the monthly billing statement of the Principal Cardholder’s Citibank Cash Back Platinum Credit Card account.
10.
The Cardholder acknowledges that there is a lapse between a transaction made using the Citibank Cash Back Platinum Credit Card and the crediting of the cash rebates into his/her Citibank Cash Back Platinum Credit Card account. Citibank does not represent or warrant that the cash rebates will be immediately reflected in the Cardholder’s card account.
11.
If the cash rebates are awarded to persons who have committed or are suspected of committing any fraudulent or wrongful acts in the use of their Citibank Cash Back Platinum Credit Card, Citibank has the right to disqualify such persons from earning or using the cash rebates.
12.
The terms and conditions of the Citibank Credit Card Agreement apply here with necessary changes having been made, having substituted new terms and with respective differences taken into consideration and if there is any conflict or discrepancy between the two, these Terms and Conditions will prevail.
Miscellaneous
13.
Citibank is not liable for any damage, loss or expenses suffered by you due to any cause beyond the reasonable control of Citibank, including, but not limited to any cause arising from natural disaster, rebellion, civil commotion, war, military operation, Acts of God, power failure, emergency, industrial action, criminal damage to or destruction of equipment, disruption to any network service caused by any software virus, the inability of any equipment to operate optimally due to any unauthorized action such as spamming, sabotage, fire, lightning, explosion, flood, heavy and inclement weather, acts or deeds of any person or other causes of its kind or otherwise beyond the reasonable control of Citibank.
14.
Citibank's decisions on all matters regarding the cash rebates, including determining the cash rebates and categories of cash rebates, will be final and binding. No further correspondence or attempts to dispute such decisions will be considered by Citibank.
15.
Citibank shall have the right at its sole and absolute discretion to change or vary the rebates of the Cash Back Platinum Credit Card in these Terms and Condition by giving notice. Such changes or variations will be effective on a date determined by Citibank.
16.
(a)
Citibank has the right to change or vary these Terms and Conditions by way of posting on Citibank's website – www.citibank.com.my (the "Website"), or in any other manner deemed suitable by Citibank.
(b)
The Cardholders agree to access the Website regularly to view these Terms and Conditions, and to ensure that they are kept up-to-date with any changes to these Terms and Conditions.
(c)
The Cardholders agree that their continued usage of the Citibank Cash Back Platinum Credit Card constitutes their acceptance of these Terms and Conditions (as changed or varied from time to time).
17.
(a)
To the fullest extent permitted by law, Citibank (including its officers, servants, employees, representatives and/or agents, including any third parties) is not liable for any loss or damages which may arise in connection with the cash rebates, whether in contract, tort, negligence or otherwise.
(b)
Such loss or damage for which Citibank is not liable include, among others, loss of income, profits or goodwill, indirect, incidental, consequential, exemplary, punitive or special damages of any party, including third parties.
(c)
Furthermore, Citibank is not liable for such loss or damage even if Citibank has been advised of the possibility of such loss or damage in advance.
