Reload your mobile prepaid the convenient way and get rewarded!
Just reload your mobile prepaid via Citibank Online or SMS and we'll reward you with Citi Rewards points or cash rebates*!
Complimentary and convenient
No more queues or vending machines. Get instant reload convenience anywhere via Citibank Online or via SMS.
Easy, fast and rewarding
It only takes approximately 1 minute to enroll your prepaid number and 2 minutes to instruct an instant reload. Now it's even better when you can earn Citi Rewards Points or Cash Rebates*!
- Safe and secure
- Data transferred between Citibank and your computer or mobile device is encrypted using 1024-bit encryption.
- Only customers using their Citibank Online username and password will be able to access their accounts.
- The One-Time PIN (OTP) when used with your username and password, provides additional protection against unauthorised access of your online account information and from various forms of online fraud.
- When there is no activity for a certain timeframe, Citibank will terminate the customer's secured Citibank Online session to help protect against unauthorized access.
Choose to reload any of the below amount from your favorite Telco:
Maxis Hotlink RM30, RM60 or RM100 DiGi or Celcom XPax RM30, RM50 or RM100 Tune Prepaid RM30, RM50 and RM100 Yes Prepaid RM30, RM50 and RM100
Mobile number portability (MNP)
Citi Mobile Prepaid Reload is MNP friendly. If you have recently changed your prepaid Telco, you will be required to re-enroll your prepaid number and select your newly ported Telco. It's that simple!
- A Citibank credit card.
- Credit card information i.e. credit card number, credit limit, expiration date and CVV2 (the 3 digits to the right of the signature strip on your credit card)
If you need help, please call our 24-hour CitiPhone Banking.
MOBILE PREPAID RELOAD
Enjoy instant, over-the-air reloads for your mobile phone
|If you have a mobile prepaid account, you'll never be caught with dwindling credit again.||To register for this service via Citibank Online:|
|After registration, you're now ready to reload via SMS, Here's how:|
Type RELOAD <prepaid number> <amount> and send to 36700
E.g. RELOAD 0121234567 100
*Citibank Rewards Platinum, Citi Prestige, Citibank Business Platinum, Citibank Platinum, Gold, Silver, Clear, Choice, AirAsia and CitiBusiness (personal underwriting) cardmembers earn Citi Rewards Points, while Cash Back, Giant and Shell cardmembers earn Cash Rebates.
Note: This service is open to Citibank credit cardmembers only.
Each SMS sent will be charged RM0.30.