TYPES, AMOUNTS AND RATES OF COMMISSIONS AND BANK CHARGES
FOR VARIOUS CUSTOMER SERVICES 2010
Wealth Management Products
Types of Charges
Amount / Rate
Remarks
1)
Service Charge
- Checking A/C
RM10.00
If Chequeing A/C semi annual average balance is below RM 1,000 (For Corporate Clients)
2)
Stop Payment Instruction
RM10.00 per instruction
RM100.00 per instruction
With sufficient funds
With insufficient funds
3)
Early Closure of Account
RM10.00
If account is closed within 3 months from account opening (applicable to Savings Account, Basic Savings Account, Guard Savings Account-i and Foreign Currency Call Account).
4)
Inward returned Cheques on insufficient Funds
RM100.00
5)
Draft & Managers Cheques
i)
Draft
ii)
Cancellation of Draft
iii)
Stop Payment
iv)
Retrieval / Photocopy of Drafts
v)
Local Managers Cheque
vi)
Stop Payment for Manager's Cheque
vii)
Cancellation of Manager's Cheque
RM5.00 per Cheque
RM2.00 commission per draft
NIL
USD15-00 per draft
RM10.00 commission per Letter of Indemnity
RM10.00 stamp duty per Letter of Indemnity
USD10.00 per Cheque
RM2.00 per Cheque
RM0.15 stamp duty
RM10.00 commission
RM10.00 stamp duty
RM2.00 per Cheque
For all WORLDLINK drafts.
For all WORLDLINK drafts equivalent amount < RM5,000
For WORLDLINK drafts ONLY
For WORLDLINK drafts
With physical cheque-except for MIH & MIDF issuance
6)
Cheque Books
RM7.50 per cheque book of 50 leaves ( RM 0.15 per leaf )
For individual Customers
7)
Telegraphic Transfer
i)
Outgoing TT
ii)
Incoming TT
RM10.00 - RM50.00
RM2.00
Cable charges
Note :
Additional Correspondent Bank fee charges applicable in selected currencies
Payment by credit to our customer's a/c
8)
Interbank Lcy via RENTAS
i)
Outgoing
ii)
Incoming
iii)
GIRO Outgoing Transaction Fee
RM7.00
RM2.00
RM0.50
For GCB Customers
For GCB Customers
9)
Foreign Against Foreign Charges
1.5% of amount involved
For foreign currency notes bought / sold against another foreign currency notes
10)
Travellers Cheque
Sale-1% Commission on amount sold & RM0.15 per Cheque leaf
11)
Bills and Collections
Bills for Collection
Clean Bills Purchased
Various postage charges (for Clean Bill Purchase)
RM10.00 commission per Cheque
RM10.00 commission per Cheque
RM1.30 - RM2.10
Foreign currency cheque clearing for amount > RM100,000
Foreign currency cheque sent for clearing amount < RM100,000
For individual customer
12)
Standing Instruction
RM2.00
RM5.00
RM8.00
RM0.15
RM1.30 - Registed mail
RM0.30 - Normal mail
RM5.00 per transaction
For internal individual Current A/C
For external individual Current A/C
For internal/external Corporate A/C
Stamp Duty
Postage
Postage
Unsuccessful Standing Instruction due to insufficient fund
13)
Commitment Fees on Unutilised Funds
1.00% p.a. of the unutilised overdraft line, debited into account monthly, for overdraft line above RM250,000. No commitment fee for overdraft line RM250,000 and below.
No commitment for unutilised portion of Share Margin Financing account
Exception for :
1) Term Loan or Personal OD up to RM250,000
2) OD with rates prescribed by BNM and loans under CGC or Bumi Community for business purposes
3) Not applicable for Homecredit
14)
Balances Confirmation Request
RM20.00 per request
15)
Interim Bank Statement
RM10.00 per request
16)
Daily Bank Statement
RM150.00 per mth
17)
Microfilm & Service Charges
RM5.00 per copy
Minimum - RM25.00 per request
Microfilm
Service Charge - if retrieval from warehouse is needed
18)
Safe Deposit Box (For Citigold Customers)
Size (inches)
Small (5x5x20)
Medium (3x10x20)
Large (5x10x20)
Extra Large (10x10x20)
CitiGold Customers
Rent (RM)
CitiBlue Customers
Rent (RM)
100
120
140
170
180
220
270
320
Note: Subject to availability for Citibanking customers
19)
Despatch Service
RM5.00
RM10.00
For KL city centre
For other service areas within Klang Valley, PJ, Shah Alam and Subang Jaya
20)
Direct Payroll Payment
RM4.00 per employee
21)
Request for statement through Telebanking
RM5.00
per account
RM5.00
per account
via Citiphone officer
via eCCMS
via phone banking
22)
Statement Request - Telephone Banking
RM5.00
per account
Current month statement - for both Saving & Chequeing A/C
23)
Request for Letter of reference
RM10.00 per request
24)
Deposit Accounts
Basic Checking Account :
- Service Fee
- Dormant Account
Basic Savings Account :
- Dormant Account
Interbank GIRO Transfer
Checking Account-i
Citibank Premium Checking (CPC) A/C
Holdmail charges
Service charge for Citigold below Minimum Balance Requirement
RM10.00 for each half year
RM10.00
RM10.00
RM0.50
RM15.00
RM15.00
RM30.00 per Citione statement
RM80.00
If average balance is less than RM1,000 during the half year
Per year if account balance is above RM10.00
Per year if account balance is above RM10.00
If Checking Account-i average balance is below RM5,000
When monthly average balance is below RM5,000
Per month.
Per month.
25)
Foreign Currency Account Pre-termination Charges on Foreign CCY Time Deposit contract
Foreign Currency Call A/C
1% p.a.
USD10.00 or equivalent
If a foreign currency deposit is withdrawn before maturity, no interest will be paid and there will be a penalty of 1% p.a. based on the number of days remaining until maturity. This will result in a loss of the principal amount
Monthly average balance is below USD3,000 or equivalent
26)
New Application of Citibank Debit & ATM card
Replacement of Lost / Damaged Citibank Debit & ATM card
RM8
RM8
Not applicable to Citigold members
27)
ICC Network Fee
RM10.00 for every sucessful withdrawal at non Citibank ATM
28)
Transaction Fees
RM2 per cheque
After a maximum of 10 cheque transactions per month for Citibank Homecredit and Citibank 2-in-1 Home Loan. 30 cheques transactions for Citibank Business Power.
29)
Inward Rtn Cheques
Service Charge - RM10.00 on stale dated Cheque
RM1.30 postage
RM2.00 handling fee
As per ABM
(Corporate Accts)
30)
Outward Rtn Cheques
Not Applicable
As per ABM
31)
E-Account
Maintenance fee of RM15.00 per month
Maintenance fee will be charged if the monthly average falls below RM500.00
32)
Citibank Share Financing Custodial Services Handling of dividend
Handling of Bonus, Share Split and capital Reduction/Consolidation
Handling of subscription of Rights, Conversion of Derivates, General Offer,Voluntary/mandatory General Offer, Cash Offer, Cash Distribution, Capital Repayment and Replacement Warrant
Execution of Proxy Form
Transport/courier charges
0.5% of net dividend received Minimum flat fee of RM2.50 and maximum of RM50.00
Nil
RM30.00 per exercise
RM10.00 per proxy
RM10.00 per application
Rights subscription / conversion derivatives / cash offer exercise subject to RM10.00 courier charges.
1st SUPPLEMENTARY CARD free SUBSEQUENT : RM150.00 per annum
RM300.00 per annum
-
Gold Visa & Mastercard
- Annual Principal
Card Membership
- Annual Supplement
Card Membership
- Additional Second Card
- Virtual card
RM195.00 per annum
RM100.00 per annum
RM100.00 per annum
-
Silver VISA & Mastercard
- Annual Principal
Card Membership
- Annual Supplement
Card Membership
- Additional second card
- Virtual account
RM70.00 per annum
RM45.00 per annum
RM45.00 per annum
-
Clear VISA & Mastercard
- Annual Principal
Card Membership
- Annual Supplement
Card Membership
- Additional card
- Virtual account
RM90.00 per annum
RM60.00 per annum
RM60.00 per annum
-
3)
Air Asia Mastercard
Silver - Annual Principal Card Membership
- Additional card
Gold - Annual Principal Card Membership
- Additional card
- Virtual account
RM70.00 per annum
Free
RM180.00 per annum
Free
-
4)
Shell Card - Visa Card
Classic - Annual Principal Card Membership
- Additional card
- Virtual account
Gold - Annual Principal Card Membership
- Additional card
- Virtual account
RM90.00 per annum
RM60.00 per annum
-
RM195.00 per annum
RM100.00 per annum
-
5)
Cash Back VISA
- Annual Principal
Card Membership
- Annual Supplement
Card Membership
Cash Back Gold - Annual Principal Card Membership
- Annual Supplement Card Membership
Cash Back Platinum
- Annual Principal
Card Membership
- Annual Supplement
Card Membership
RM90.00 per annum
RM60.00 per annum
RM195.00 per annum
RM100.00 per annum
RM195.00 per annum
RM100.00 per annum
6)
Giant VISA
- Annual Principal
Card Membership
- Annual Supplement
Card Membership
- Additional card
- Virtual account
RM90.00 per annum
N/A
N/A
-
7)
Choice VISA & MASTER
- Monthly Principal
Card Membership
- Annual Supplement
Card Membership
- Additional card
- Virtual account
RM5.00 monthly fee (principal only) if swipe less than 2 transactions (retail & cash advance) in preceeding month.
Nil
Nil
N/A
8)
Citibusiness VISA Gold & Silver
- Annual Principal
Card Membership
- Annual Supplement
Card Membership
- Additional card
- Virtual account
RM200.00 per annum
RM100.00 per annum
N/A
N/A
9)
Fees and Charges
a) Finance Charges on purchases
b) Cash Advance Fees
c) Easy Payment Plan
d) Flexi Payment Plan
e) Credit Card Cheque
f) Credit Shield
g) Minimum monthly repayment
h) Late Payment Charge
i) Interest free period
j) Conversion for overseas transactions
k) 1 hour replacement card
l) Sales draft retrieval
m) Monthly statement retrieval
n) Overlimit Fee
o) Government Service Tax
13.5% per annum (daily interest) -cardmembers with prompt payments for 12 consecutive months
16% per annum (daily interest) -cardmembers with prompt payments for 10 to 11 times in the last 12 months
17.5% per annum (daily interest) -cardmembers with 9 or less prompt payments in the last 12 months
5% of cash amount (min RM20) and
18% per annum daily interest
Nil
9.88% per annum on installment amount
5% of amount drawn and
18% per annum daily interest
RM0.65 for every RM100 balance
5% of [(Outstanding Balance) + (Finance Charges + Annual Fee + other fees and charges)(if any)] + (Overlimit Amount)(if any) + (Non-revolving installments)(if any) OR RM50.00 whichever is higher
A minimum of RM5 or 1% of total outstanding balance as at statement date, up to a maximum of RM50
20 days from the statement date and applicable only for cardmember who pays in full on or before the payment due date. If cardmember opts to pay partial or minimum payment, finance charges for retail transactions will be calculated from the day transactions are posted to the card account.
If a transaction is made in foreign currency, MasterCard or VISA, depending on which card is used, will convert the transaction into a Ringgit Malaysia equivalent at the conversion rate as determined by MasterCard or VISA as at the date it is processed by MasterCard or VISA.
In addition, you will also pay administration costs at 1% or at such other rates as shall be determined by us for the conversion of the transactions made in foreign currencies.
RM50.00 fee per card
RM20 per copy
RM5 per statement
RM25 per month
Principal Credit Card RM50.00 per card per year
Supplementary Credit Card RM25.00 per card per year
RM30 penalty for cancellation/ alteration
RM30 penalty for cancellation/ alteration
Service Tax will be imposed on card open date and subsequent card open anniversary date every year.
10)
Citiphone Credit Card statement
Citione statement
Charge for retrieval/photocopy
of monthly statement
Replacement of lost card
Lost Card Liability
Annual Fees for
Passages Membership
Finance Charges on Outstanding
Balance in Credit Card
Legal Fees for
Delinquent Accounts
Return Cheque Fee
Stamping fees on
Letter of Set Off
Request for sales draft
RM5.00 Requestvia Citiphone
Officer & SSPB
RM3.00 Request via SSPB
RM5.00 Request via officer
RM5.00 per statement
RM 50.00 per card
Nil
Nil
1.5% per month
Actual legal cost charged
to customer
RM50.00
Ad Valorem 0.5% of Credit Facility Amount
RM20.00 per copy
Only for interim and previous month statement
Only for previous month statements.
The charge is only levied for statements which are after 2 months
The charge is only levied if the loss is caused by customer's negligence.
1% on outstanding instalment due x 14/365 for term loans / financing on monthly basis
1.00%
Penalty interest
2)
Loan Processing Fees
a) RM 25,000 (Low Cost) and below
b) Above RM 25,000 to RM30,000
c) Above RM 30,000 to RM100,000
d) Above RM100,000
Waived
RM 50.00
RM 100.00
RM 200.00
3)
Penalty Charges for Early Redemption
Varies according to promotion offer and product type. Generally, the holding period required ranges from 3-8 years of full loan drawdown and the penalty charge ranges from 3%- 5% interest penalty of total original loan amount
4)
(i) Security documents retrieval
(ii) Courier Charges
(iii) Letter of confirmation for EPF withdrawal
(iv) Redemption statement
(v) Additional loan statement
(vi) Statement on yearly interest for overdraft account.
RM10.00 for each document
RM 10.00 per request
RM10 per statement with maximum charges of RM20 per request.
RM5.00 per request
RM5.00 per statement
RM5.00 per statement
Photocopy of security documents
Documents couriered to customers.
Statement to confirm yearly interest charged on OD a/cs for tax purposes.
5)
Account Set-up Fee
RM200 per account (one time fee)
6)
Commitment Fees on Unutilised Funds
Up to 1.0% p.a. of the unutilised overdraft line, debited into account monthly, for overdraft line above RM250,000. No commitment fee for overdraft line RM250,000 and below.
Exception for:
1) Term Loan or Personal OD up to RM 250,000
2) OD with rates prescribed by BNM and loans under CGC or Bumi Community for business purposes
3) Not applicable for Homecredit
7)
Transaction Fees
RM2 per cheque
After a maximum of 10 cheque transactions per month for Citibank Homecredit. 30 cheques transactions for Citibank Business Power.
8)
ATM Card
RM8 per card
9)
Check book
RM7.50 per check book of 50 leaves (RM0.15 per leaf)
10)
Non-promotional interest rate
Citibank Housing Loan: BLR + 1%
Citibank Home Partner-i: BFR +1%
Citibank FlexiHome Loan: BLR+1%
Citibank Homecredit: BLR + 1.5%
Citibank Mortgage Power: BLR +2.25%
Citibank Shop-Factory Loan: BLR +1.25%
Citibank Business Power: BLR + 1.5%
Current BLR/BFR at 6.30%
11)
Collections - Delinquent accounts
- Legal fees
- Valuation fees
- Auctioneer fees
- Real Estate Agent fees
Actual cost charged to customer
Actual cost charged to customer
Actual cost charged to customer
Actual cost charged to customer
Installment Loan
1)
Stamp Duty (Ad-valorem)
0.5% of loan amount.
2)
Late Payment Fee
1.0% above prevailing interest rate on installment outstanding.
[Installment X (1.0% + current interest rate) X 1 month ] / 12 months
3)
Statement Request Fee (interim/yearly)
RM5.00 per copy
4)
Early Termination Penalty (ETP)
RM200 or 3% of outstanding balance whichever higher, if loan is fully settled before reaching half of the tenure.
