Citibank Alerting Service is a FREE notification service that helps keep you in the loop on your account activity via messaging service to your mobile phone, e-mail address, or both.
Stay informed on your account information and activity
via free SMS and/or Email alert
Easy to use and conveniently accessible at your fingertips
Save valuable time and get more control out of your life
Auto
Get notified automatically when:
Large amount has been debited into your account
Your credit line is nearing the approved limit
Your account statement is ready
Payment to your credit card account has been received,
and more...
Login to Citibank Online to register for these free alerts.
On Demand via SMS
To check your credit card latest statement balance, minimum amount due and payment due date:
SMS 'DUE<space><Last four digits of credit card number>'
and send to 36700
To check your credit card available balance:
SMS ' BAL<space><Last four digits of credit card number>'
and send to 36700
No registration is required. Just send a SMS request right away. More information.
More information
Standard Telco SMS charges apply for requests sent to 36700.
The mobile number and last 4 digits of credit card number must match the Bank's records for successful retrieval of account information.
You will not be charged for receiving these alerts.